Business Details
About
Mexican Restaurant
Chipotle Hummelstown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
389 reviews
5 stars
87
4 stars
41
3 stars
27
2 stars
31
1 star
203
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing poor service and negative attitudes from employees.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables, floors, and food preparation areas, leading to concerns about food safety.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and inadequate portion sizes, indicating a lack of attention to detail.
Food Quality
Several customers expressed dissatisfaction with the food quality, citing issues such as burnt chicken, stale ingredients, and overall poor taste.
Inconsistency
Customers noted a lack of consistency in service and food quality, with experiences varying widely from visit to visit.
- BOBarbara OrtizNov 17, 20251.0This place is disgusting. From the filth on the floors, to the recent crew, to the food quality. The new crew speaks barely English. I went there today and saw 3 employees and a random man at the entrance of the kitchen. I walked up and waited to be acknowledged by the guy that just stared at me for 2 minutes. Once I walked up I ordered normally and got treated with silence. When I finished my bowl he slid the bowl down the counter practically hitting my bowl against the register. I then stood awkwardly at the register waiting for my order to be rung up. I walked a crew member walked past me 5 times. He just kept talking to the guy at the entrance of kitchen. 3 minutes passed and the guy who originally took my order saw that I was still waiting and looked annoyed that I was even still there. He rung me up wrong on top of that. I just took my food and left. I’ve been here a total of 3 times and each time the employees seem uninterested and miserable. The management is awful. Save ur time and go somewhere else.
- AHAnne HutsonNov 2, 20251.0Tried to grab some chips and guacamole in the drive thru and the server was rude and would not just ring it up insisting I go on the app. Had he been nice about it I may have and ordered more but then I saw the reviews and decided it is not worth the effort at all. Bad service. No thank you.
- BRBethany RoseOct 30, 20251.0Came in with my husband. He ordered steak tacos. employees spoke little to 0 English looked at him like he didn’t know what he was ordering. Then ignored me and went to the next customer, they tryed to checked my husband out and still had not said a word to me. We say something and they come down to take my order. I got a bowl. I said I wanted white rice they put half a scoop of brown rice in and asked what beans. I say no beans but I want steak meat they went to put black beans in and I said Nevermind and paid for my husbands meal and left, this location should be evacuated 🙄
- NHNate HiggersOct 19, 20251.0Usually when I go to a restaurant I have no high standards, but when I walked in I was severely disappointed. There was trash and leftover food in the dining are for customers. I understand that time can be busy but, dirty areas in the food service? I was appalled when I saw the state of the kitchen, the gentleman in the kitchen was yelling at the top of his lungs for no reason. The only reason I stopped is because I was hungry and haven't eaten at Chipotle in a while. I guess ill stick to five guys.
- AKAgrippa KalvikaOct 19, 20251.0I would leave a one stare review but couldn't figure out how. The floors and table were dirty, scraps of food all over the tables, its obviously they dont care about cleanliness. I saw one of the associates in their phone prior to handling food without washing their hands. I honestly saw all this happened and didn't even order, just walk right out. Someone in the kitchen was scratching their behind!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Hummelstown?
Chipotle Mexican Grill in Hummelstown is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Hummelstown?
It is located at 1198 Mae Street, Hummelstown, PA 17036, USA.
Does Chipotle Mexican Grill in Hummelstown offer online ordering?
Yes, you can order online through their website at https://order.chipotle.com/ or via their Apple app.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers a fast-casual menu with customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients.
How can I contact Chipotle Mexican Grill in Hummelstown for inquiries?
You can reach them by phone at +1 717-312-3599 or email at PA.3676.Hummelstown@chipotle.com.
Does Chipotle Mexican Grill in Hummelstown support LGBTQ customers?
Yes, the location is welcoming and inclusive to LGBTQ customers.
Which nearby shopping centers can I visit before or after dining at Chipotle?
You can visit Hershey Square Shopping Center or Kmart, both nearby and great for additional shopping needs.
Are there other food options near Chipotle Mexican Grill in Hummelstown?
Yes, nearby options include Five Guys for burgers, Panera Bread for cafe and bakery items, and Applebee’s Grill + Bar for American cuisine.
How can I use public transit or nearby landmarks to find Chipotle Mexican Grill in Hummelstown?
Looking for landmarks like Visionworks Hershey Square or the LibertyX Bitcoin ATM can help you locate Chipotle on Mae Street easily.
Where can I find more information and updates about Chipotle Mexican Grill?
You can follow Chipotle on social media platforms such as Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube for the latest news and offers.