Business Details
About
Mexican Restaurant
Chipotle Hummelstown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
406 reviews
5 stars
89
4 stars
42
3 stars
27
2 stars
32
1 star
216
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of attention to orders.
Food Quality
Many reviews noted inconsistent food quality, including missing ingredients, poorly prepared items, and unsatisfactory portion sizes.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unsanitary conditions in both the dining area and food preparation areas.
Order Accuracy
A significant number of customers experienced incorrect orders, including missing items and wrong ingredients, leading to dissatisfaction.
Management Concerns
Several reviews pointed to a lack of effective management and oversight, contributing to the overall poor service and operational issues.
- CBC BJan 2, 20261.0For starters, i wasn't impressed with they way they were wrapping my burrito. food everywhere, the guy who waited on us didn't even give us a chance to speak on when we were ordering just kind of threw food into the bowl and burrito. not very clean. too fast for me to even speak. too much in a hurry to want to wrap my burrito. didn't even get a chance to eat our food because of our disappointment of how ridiculous they acted towards my food.
- MWMary WheelerJan 2, 20261.0Just in case your wondering if this place really is as bad as the reviews say, yes, it is just as bad. This place is a hot mess! Don't waste your time here. FYI, there is another chipotle in town that knows how to run a restaurant.
- ALAmanda LuboldDec 20, 20251.0The lady that waited on us was the absolute rudest human I have ever come across. We placed an order 2 hours prior to closing. When we went to pick it up (with no one else in the store) she said that she was unable to find the order, and then magically found it. She then proceeded to make 3/4 bowls the same, which were not ordered that way. When we went back to have them fixed she just proceeded to tell us to have a "happy holiday". We left the food there. Not worth the money for the food and definitely would stay away due to the rude associate.
- MPMarianna PaterakisDec 20, 20251.0It’s like the twilight zone in here. Just left Hershey park. I’m sure many people had the same thought and they were very busy today, but at 730 (the close at 10) they are completely out of FORKS, taco shells, Sour cream, white rice and guac. There’s a guy behind the counter moving very fast banging the dishes around. Some of the staff seems to be competent and they can’t help that they are out of stuff, but overall for the store this was not a good experience. All the juices/teas/lemonades are out and the trash is overflowing.
- AMAndrew MurtonDec 20, 20251.02nd time returning to this location. First time the gentleman behind the counter moving at 100MPH was throwing food everywhere, and messed up all the portion sizes. Second time and final visit, go to order a bowl, no white rice I said I’ll wait it’s fine. Guy stood in front of me and just said no. Fine I’ll take brown, I ask for both beans, I get pinto only. I’ll take lettuce and sour cream, nope those are all out too! Hot sauce? Gone. Drink cups? Gone. Forks? Gone. Food all over the place, dirty floors and tables. Basically no English speaking employees, literally no one knows what you’re even ordering. They just throw stuff on the bowl. 0/10 do not recommend.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Hummelstown?
Chipotle Mexican Grill in Hummelstown is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Hummelstown?
It is located at 1198 Mae Street, Hummelstown, PA 17036, USA.
Does Chipotle Mexican Grill in Hummelstown offer online ordering?
Yes, you can order online through their website at https://order.chipotle.com/ or via their Apple app.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers a fast-casual menu with customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients.
How can I contact Chipotle Mexican Grill in Hummelstown for inquiries?
You can reach them by phone at +1 717-312-3599 or email at PA.3676.Hummelstown@chipotle.com.
Does Chipotle Mexican Grill in Hummelstown support LGBTQ customers?
Yes, the location is welcoming and inclusive to LGBTQ customers.
Which nearby shopping centers can I visit before or after dining at Chipotle?
You can visit Hershey Square Shopping Center or Kmart, both nearby and great for additional shopping needs.
Are there other food options near Chipotle Mexican Grill in Hummelstown?
Yes, nearby options include Five Guys for burgers, Panera Bread for cafe and bakery items, and Applebee’s Grill + Bar for American cuisine.
How can I use public transit or nearby landmarks to find Chipotle Mexican Grill in Hummelstown?
Looking for landmarks like Visionworks Hershey Square or the LibertyX Bitcoin ATM can help you locate Chipotle on Mae Street easily.
Where can I find more information and updates about Chipotle Mexican Grill?
You can follow Chipotle on social media platforms such as Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube for the latest news and offers.