The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for rudeness and unprofessional behavior.
Product Quality
Several customers reported issues with expired or poor-quality products, particularly in the produce and deli sections.
Store Cleanliness
The store is generally noted for being clean and well-maintained, contributing positively to the shopping experience.
Checkout Experience
Many customers appreciate the quick and efficient checkout process, although there are complaints about self-checkout and issues with pricing.
Product Selection
While the store offers a wide variety of products, some customers feel that certain items are frequently out of stock or that the selection could be improved.
ME
Mike Esbensen
Nov 17, 2025
1.0
Walked into the store at 10:58 to purchase one item and was “greeted” by a young man yelling from the self checkout that “We’re Closed”! When I told him that it was only 10:58 he again reiterated “We’re Closed”! He then said unless I was only getting one thing and I told him that was exactly what I was getting. He then proceeded to tell me to go ahead then BUT he’ll have to turn back every self-checkout register. I told him not to bother and walked out!
So this post wasn’t about not being able to get the one item that I came in for (which at 10:58 I was still within the appropriate posted store hours to do so), but more importantly that you don’t treat any customer at any time with such disrespect and disregard unless you don’t encourage your employees to value the importance of Customer Service. Do better Giant and shame on you Sir for the conduct you demonstrated (I just wish I could have identified you by name)!
JW
jeffrey walker
Nov 13, 2025
4.0
Better than most Giant grocery stores
88
803marylou
Oct 15, 2025
5.0
Always have great clearance areas
KP
Katerin Pascual
Sep 20, 2025
1.0
The chicken lacked a little knowledge, it was pink theory of the parts
LH
lisa howard
Sep 16, 2025
4.0
I love the selections of ready made meals and healthy foods.
What are the operating hours of GIANT at 314 Horsham Rd, Horsham, PA?
GIANT is open daily from 6:00 AM to 11:00 PM, with special holiday hours on certain dates.
Does GIANT offer any special services like flu vaccinations or fuel stations?
Yes, GIANT provides various services including flu vaccination, Peapod online grocery, Redbox rental kiosks, Hallmark cards, Coinstar, Easy Scan, a Citizen's Bank branch, and a fuel station.
Which payment options are accepted at GIANT?
GIANT accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is GIANT accessible to speakers of languages other than English?
Yes, GIANT caters to English, Russian, and Spanish speaking customers.
Where can I find GIANT's mobile app?
You can download GIANT's mobile app from the Google Play Store for Android and the Apple App Store for iOS devices.
What are some nearby financial services to GIANT at Horsham?
Nearby financial services include Citizens Bank Supermarket Branch, Western Union for money transfers, Navy Federal Credit Union, and Charles Schwab bank credit union.
Are there fitness or martial arts facilities near GIANT in Horsham?
Yes, nearby fitness options include Tiger Schulmann's Martial Arts club and 9Round Fitness gym for training and exercise.
What dining options can I find near GIANT in Horsham?
Nearby restaurants include Horsham Pizza, Teapioca Lounge (bubble tea and smoothies), Wok N' Roll Asian Cuisine, Saladworks, Horsham Chinese Restaurant, and Cafe Lombardi's for Italian and cafe-style meals.
Does GIANT have a social media presence where I can get updates?
Yes, GIANT is active on Facebook, Instagram with handle @giantfoodstores, and Twitter under the same handle.
What are GIANT's holiday operating hours?
GIANT has special holiday hours: November 27 (6:00 AM - 2:00 PM), December 24 (6:00 AM - 6:00 PM), closed on December 25, December 31 (6:00 AM - 8:00 PM), and January 1 (6:00 AM - 11:00 PM).