Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, particularly in the drive-thru, with long wait times to place and receive orders.
Food Quality
While many customers enjoyed the food, there were complaints about inconsistency, with some items being served cold or not fresh.
Cleanliness
The cleanliness of the restaurant was a mixed bag; some praised it as very clean, while others reported dirty bathrooms and unsanitary conditions.
Customer Service
Customer service experiences varied widely, with some staff being described as friendly and helpful, while others were noted as rude or unprofessional.
Order Accuracy
There were numerous complaints about incorrect orders, with many customers suggesting that order fulfillment needs improvement.
RH
RJ Houck
Sep 30, 2025
3.0
Sloowww
SB
Sander Mathieu van den Berg
Sep 18, 2025
5.0
The food was good.
SO
Steven Onorato
Aug 28, 2025
1.0
This place is very dirty and the people working there with rotten teeth and dirty finger nails makes it even more gross..the food was not fresh at all..feels like an episode from the Beverly Hillbillys
DM
Danny Moran
Aug 17, 2025
3.0
I waited in the drive-thru with one car ahead of me. I waited 10 minutes to place an order. Upon reaching the order menu, I waited another 5 minutes without receiving any response from the machine. I decided to leave.
The service was relatively slow, and I was unable to place an order. If I had waited 15 minutes and still couldn't place an order, I would have considered it a lack of customer service.
I typically visit twice a month, but this frequency has been decreasing for some time. The cost is not insignificant.
HP
heather pierpoint
Aug 9, 2025
2.0
It's a wendy's. Their food and atmosphere is the same everywhere in my experience. I EXPECT when I ordered online, I could skip the line... as advertised. Right folks? Nope, not at this franchise. (Previously when using the drive thru, they had me pull up to the door) I had to wait a half hour in line so they could put my ticket in the PC.(they were busy, no doubt, but the app doesn't tell you when your order is ready or have a pick up place in the restaurant) Did the dirty deed of complaining privately, and received a generic response. Never will I ever eat at wendy's again. Also... adding a photo of my large fry, without eating one out of it. The McDonald's across the road is the same deal. They are both super slow for some reason. Better off sitting down with the pizza place right there or the tsunami place. At least you know you're waiting for something good, and paying the same. You're paying the same price for a burger that's overcooked.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Honesdale, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Honesdale, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (570) 251-9606.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Honesdale Wendy’s serve breakfast?
Yes, this Wendy’s location in Honesdale, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours for the drive-thru at Wendy's in Honesdale?
The drive-thru is open daily from 6:30 AM to midnight.
Does Wendy's in Honesdale serve breakfast and other meals?
Yes, this location serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or online at order.wendys.com.
What payment methods does Wendy's in Honesdale accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this Wendy's location?
Yes, Wendy's in Honesdale has a drive-thru service.
Does Wendy's provide delivery and takeout services?
Yes, Wendy's offers both delivery and takeout services.
How can I contact Wendy's in Honesdale for feedback or questions?
You can call (570) 251-9606 or visit their Contact page online for feedback and customer care.
Are there nearby places where I can get cash or financial services when visiting Wendy's?
Yes, The Exchange Network offers ATMs and Western Union provides financial and money transfer services nearby.
What other food options are close to Wendy's in Honesdale?
Nearby options include McDonald’s of Honesdale, Dunkin', Baskin-Robbins, Pizza Hut, New Asian Buffet, and Two Guys From Italy.
Are there any entertainment or fitness places near Wendy's in Honesdale?
Yes, Cinema 6 for movies and Planet Fitness for workouts are located near Wendy's.