Wendy's

3.8
809 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1188 Texas Palmyra Hwy, Honesdale, PA
18431, United States

Hours

Reviews

3.8
809 reviews
5 stars
312
4 stars
221
3 stars
141
2 stars
52
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times to place and receive orders.

Food Quality

While many customers enjoyed the food, there were complaints about inconsistency, with some items being served cold or not fresh.

Cleanliness

The cleanliness of the restaurant was a mixed bag; some praised it as very clean, while others reported dirty bathrooms and unsanitary conditions.

Customer Service

Customer service experiences varied widely, with some staff being described as friendly and helpful, while others were noted as rude or unprofessional.

Order Accuracy

There were numerous complaints about incorrect orders, with many customers suggesting that order fulfillment needs improvement.
  • RH
    RJ Houck
    Sep 30, 2025
    3.0
    Sloowww
  • SB
    Sander Mathieu van den Berg
    Sep 18, 2025
    5.0
    The food was good.
  • SO
    Steven Onorato
    Aug 28, 2025
    1.0
    This place is very dirty and the people working there with rotten teeth and dirty finger nails makes it even more gross..the food was not fresh at all..feels like an episode from the Beverly Hillbillys
  • DM
    Danny Moran
    Aug 17, 2025
    3.0
    I waited in the drive-thru with one car ahead of me. I waited 10 minutes to place an order. Upon reaching the order menu, I waited another 5 minutes without receiving any response from the machine. I decided to leave. The service was relatively slow, and I was unable to place an order. If I had waited 15 minutes and still couldn't place an order, I would have considered it a lack of customer service. I typically visit twice a month, but this frequency has been decreasing for some time. The cost is not insignificant.
  • HP
    heather pierpoint
    Aug 9, 2025
    2.0
    It's a wendy's. Their food and atmosphere is the same everywhere in my experience. I EXPECT when I ordered online, I could skip the line... as advertised. Right folks? Nope, not at this franchise. (Previously when using the drive thru, they had me pull up to the door) I had to wait a half hour in line so they could put my ticket in the PC.(they were busy, no doubt, but the app doesn't tell you when your order is ready or have a pick up place in the restaurant) Did the dirty deed of complaining privately, and received a generic response. Never will I ever eat at wendy's again. Also... adding a photo of my large fry, without eating one out of it. The McDonald's across the road is the same deal. They are both super slow for some reason. Better off sitting down with the pizza place right there or the tsunami place. At least you know you're waiting for something good, and paying the same. You're paying the same price for a burger that's overcooked.

Frequently Asked Questions About Wendy's

Is Honesdale Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.