Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and modifications not being honored.
Customer Service
Feedback on staff behavior was mixed; while some praised friendly service, others reported rudeness and unprofessionalism.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and bathrooms, with some customers noting a need for better maintenance.
Speed of Service
Customers experienced inconsistent service speed, with some noting quick service while others reported long wait times.
Food Quality
Food quality varied, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
DS
Don smith
2 days ago
1.0
When they opened the window to take my money I almost threw up from the strong stench of rancid grease tossed the food right in the can could not stomach it and will never eat at McDonald's again
GN
Gia Huy Ngô
Feb 3, 2026
1.0
A terrible experience.
I ordered a lot of food, but my order was missing three fries and one chicken.
I only realized it after I got home, so I called the store to report the issue.
After listening to my explanation, the staff hung up on me.
This is very disappointing and unprofessional.
CC
Cyrus
Jan 31, 2026
1.0
never get what i order in the correct way and it's pretty pathetic
TT
Thomas
Jan 25, 2026
5.0
Always fast with orders, never made any mistakes with orders and always helpful when mobile app gives technical trouble. Became part of my weekend routine
AS
A&S Swingle
Jan 15, 2026
4.0
It's McDonald's. It does what McDonald's is supposed to do
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