McDonald's

3.6
1166 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2711 Mac Dade Blvd, Holmes, PA
19043, United States

Hours

Reviews

3.6
1,166 reviews
5 stars
436
4 stars
254
3 stars
193
2 stars
94
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude staff and long wait times.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions and poor food handling practices.

Food Quality

Feedback on food quality was mixed, with some enjoying their meals while others received cold or poorly prepared items.

Accessibility Issues

Several reviews mentioned problems with locked doors during operating hours and restrictions on entry for younger customers.
  • JV
    Jonathon Vattima
    2 days ago
    1.0
    We have to check our order evertune before we pull away because something is always off. I honestly can't beleive how the most simple of requests are so hard. And we're talking "no ketchup" and only receiving ketchup. It's seriously crazy.
  • KM
    Kayla Miller
    Oct 23, 2025
    5.0
    patty is doing gods work in there yall need to sale souls to keep her in there ion know but i like ber
  • JM
    John Mahon
    Oct 7, 2025
    5.0
    We use the drive thru. Line moves pretty fast for the amount of cars.
  • EW
    ERICA WILSON
    Oct 5, 2025
    1.0
    This location is a pretty clean location. However, the customer service is consistently the worst I’ve ever experienced. For part-time work I do some secret shopper gigs, and today around 3:30 PM. I had an assignment, I went into the McDonald’s to order two random items, and I observed a young, short, Caucasian girl (who was working behind the counter, looks like she was bagging food) with a slick-back ponytail that went down her back. She was so extremely rude to the older gentleman who came in to pick up a delivery that appeared to be a GrubHub delivery of some sort. The older gentleman, seems to be about 70 or 75 years old, walks up to the register and asks this young girl to confirm the order if he was picking up was correct (as there were 3 bags sitting on the counter for delivery pickup), her response, “All you have to do is read, I know that’s hard for you to do, but yeah, just read, this one’s your order”. It was so sure that one of our colleagues would somehow correct her, however, instead, an older Caucasian lady working with her said loudly, “I know right? That’s why I don’t even bother to put them on the bag. Because they don’t read!” If I weren’t “shopping for work”, I would have kindly asked to cancel my order and terminated business with them. I called the store to speak to the manager from 3:40p-7:30p and was unable to get through to anyone at all; no option to leave voicemail was provided. Called ownership (as this is a private business) and was unable to get through; voicemail box was full.
  • JH
    J H
    Sep 9, 2025
    1.0
    Ordered a chicken nugget happy meal and it came with NO NUGGETS. Was too far away and late to turn around. I Ordered one thing and they messed it up. Give me a break.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2711 Mac Dade Blvd, Holmes, PA?

McDonald's is open daily from 6:00 AM to 11:30 PM.

When does the McDonald's drive-thru at this location operate?

The drive-thru is open every day from 6:00 AM to 11:30 PM.