Chipotle MacDade Blvd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers feeling disrespected and uncomfortable during their visits.
Order Accuracy
A significant number of customers reported frequent mistakes with their orders, including missing items and incorrect portions, leading to dissatisfaction.
Food Quality
While some customers enjoyed the food, many others complained about cold, poorly prepared, or unsanitary food, with several mentioning issues like hair in their meals.
Cleanliness
Multiple reviews pointed out the unsanitary conditions of the restaurant, including dirty tables and improper food handling practices.
Portion Sizes
Many customers expressed frustration over small portion sizes, often feeling that they were not getting their money's worth.
JS
Japneet Singh
Dec 30, 2025
1.0
I've been eating chipotle for a long time
Its like almost every other day
I know inside and out about the charges proportions of the food behind it
I went to this place (accidently) as it was close to my location
Ordered chicken burrito bowl (extra protein)
I knew its $4.20 extra for protein but u can get other items like rice beans and cheese a little extra according to your requirement WITH NO EXTRA COST
When they bought my food to the counter
$15 burrito was charged $24
As they charged me for extra rice cheese and beans .
I explained to them that you can't charge extra for rice and beans
They said yes we can
If you issue do whatever u want
Idk if thats the person
Or
The whole staff is crazy
There
EC
Emma Cusson
Dec 28, 2025
1.0
awful . they mess up orders on purpose.
AS
Ashanti Smith
Dec 28, 2025
1.0
bro how hard is it to just make someone’s order right? when people say don’t order chipotle online, listen to them. also this location having 2.4 stars is wild. atp shut the whole store down. 💔
AA
Astra
Dec 17, 2025
1.0
Upset with my experience at this chipotle, don’t waste you me time and just go to the springfield one!! I wanted to give this place a chance despite the other reviews, First when I walked in the staff all gave me an annoyed look As if they upset that a customer walked into a store!! Especially the one employee i believe her name is Sianni (that was the name on my receipt) she rolled her eyes and rushed my when i was trying to pay for my bowls she even said “can you hurry up” as she stood there with her arms crossed and looking agitating. I didn’t come off any type of way so I was already confused why was I getting treated like this?? I felt like me being there upset them and uncomfortable because it was embarrassing enough to be told to “hurry up” especially by an employee when all I am tryna do is get a bowl. SAVE YOURSELF THE EMBARRASSMENT AND THE SITUATION TAKE THAT DRIVE TO ANOTHER CHIPOTLE!!
BM
Brie Mallozzi
Dec 6, 2025
1.0
This chipotle is horrible. They never give you a full scoop of protein so you always have to pay for double. Then today I used my 25 dollar giftcard for one burrito and the lady threw it out. I had to tell her that it still had seven dollars on it and then she got mad at me because I waited for her to reach in the trash to get it, like she was the one to threw it away and she handed me my receipt with the balance on it so she knew it had money left.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill on MacDade Blvd in Holmes, PA?
Chipotle Mexican Grill on MacDade Blvd is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Holmes, PA?
Chipotle Mexican Grill is located at 2603 Macdade Blvd, Delaware, Holmes, PA 19043, USA.
What type of cuisine does Chipotle Mexican Grill on MacDade Blvd serve?
Chipotle Mexican Grill offers customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How can I order food from Chipotle Mexican Grill on MacDade Blvd online?
You can order online through their website https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill MacDade Blvd have any loyalty or rewards programs?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
How can I contact Chipotle Mexican Grill on MacDade Blvd via email or phone?
You can email them at PA.4388.MacDadeBlvd@chipotle.com or call +1 267-996-9793.
Are there any nearby nail salons if I want to pamper myself before or after dining at Chipotle?
Yes, Ambiance Palace Nail Salon and Spa and Ambiance Nails Spa in Holmes Macdade Mall are nearby for a convenient beauty treatment option.
What nearby restaurants could I visit around Chipotle Mexican Grill on MacDade Blvd?
Nearby restaurants include Italian Delight for Italian and pizza, Ruby Tuesday for burgers, Sonic Drive-In, and McDonald's for fast food options.
If I need medical care near Chipotle Mexican Grill on MacDade Blvd, where is the closest urgent care?
The nearest urgent care is AFC Urgent Care Ridley, located close to Chipotle for any health needs.
Are there any shopping centers close to Chipotle Mexican Grill where I can shop after eating?
Yes, The Macdade Mall is nearby and offers a variety of shopping and beauty salons for a full shopping experience.