Dairy Queen Grill & Chill

4.2
511 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
1811 N Juniata St, Hollidaysburg, PA
16648-1920, United States

Hours

Reviews

4.2
511 reviews
5 stars
288
4 stars
128
3 stars
48
2 stars
20
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at the drive-thru, often exceeding 20 minutes, leading to frustration.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, contributing to customer dissatisfaction.

Food Quality

While some customers praised the food, others noted inconsistencies in quality, such as melted ice cream and poorly made blizzards.

Staff Attitude

Feedback was mixed regarding staff behavior; while some employees were friendly, others were reported as rude or dismissive, particularly in management.

Cleanliness

Several customers mentioned cleanliness issues, particularly with equipment and the dining area, impacting their overall experience.
  • AA
    Alexandra
    Nov 8, 2025
    1.0
    Me and my husband stopped by to get ice cream on our way home after dinner. It wasn’t even busy inside but it took over 30 minutes for a simple mini M&M blizzard and small hot fudge sundae. There was a girl just standing at the front counter not even doing anything. I think over 30 minutes for simple ice cream is more than a little ridiculous.
  • TF
    Tammy Feathers
    Oct 11, 2025
    1.0
    Sat in line for almost 20 minutes for 2 Blizzards. They were the consistency of a milkshake which is a regular thing there at the Hollidaysburg DQ each time we order there! Had to ask for whipped cream which was supposed to be already part of the blizzard ordered! Be careful I’ve been charged extra for asking for whipped cream when the hot cocoa Oreo blizzard is ordered!
  • SS
    Sarah Sassano
    Oct 5, 2025
    1.0
    It was my first time going to this location but was extremely disappointed. There was graffiti in the form of stickers everywhere. The drive thru wait was extremely long. Then, I asked for NO graham base in my royal cheesecake blizzard and before it was even close to being ready, we asked for verification that it was indeed No graham base. The girl looked up at the screen to confirm it. We then waited longer while a conversation amongst workers occurred. Then, the blizzard was finally brought out and was immediately turned upside down and it poured on the floor. Then, they quickly brought another, I assume the same one or perhaps the original mistake one considering how long it took this time. Then, the guy poured more of the strawberries on the floor and laughed about it stating that it's just the strawberries. You mean the strawberries that I paid for and requested?! Also, what is the point of turning the blizzard upside down? Was I supposed to get something if it poured out? Then after all that, I did indeed get graham base which I repeatedly said that I didn't want. I only found 3 cheesecake cubes and barely any strawberries probably because it was all over the floor. So, I basically waited forever for a graham base blizzard which I didn't want and the outside of the cup was wet with ice cream and my husband's cup added quite a bit of melted ice cream into our cup holder. We definitely won't be returning to this location.
  • ES
    Eric “Sassamo” Sassano
    Oct 5, 2025
    1.0
    20 plus minutes in line with only 3 cars in front of us. Ordered a chocolate malt, got a few various bits of i don't know what other candies spilled in my drink. Was late, do I didn't see, not when I got home, realized they also sat my cup in someone's ice cream and it was all over the car. Wife got a strawberry cheesecake blizzard no graham. Even asked again at the window and was confirmed no graham... of course there was graham in it, but only 2 bits of cheesecake sitting at the very bottom of the cup. But even worse, they tipped the cup before giving it to us and dumped all the strawberry out, not sure why it was so runny. After they composed themselves from standing there laughing about dumping out all our topping, closing the window and setting the cup down, someone else came over and gave us the exact same cup, tipping it again, spilling out again what little of the topping remained... Wasn't there some policy of doing something if they dump out your ice cream? Seems I'm not the only one here mentioning things like this, they must be riding out good reviews from whenever they opened because there are far too many negative reviews over the last year even to have any kind of 4+ star rating. Clearly the owner isn't active or doesn't care, because seems to be plenty of other complaints about management as well, this has been going on for a long time, and nothing's being fixed. I recommend everyone stick with other local establishments, like the one just half a block away.
  • LM
    Laura M
    Sep 27, 2025
    1.0
    When i go through a drive through i do not want to be there for a long time. Every single time I come here I experience new levels of taking forever. I literally watched cars leave the line because they don't have time to wait 30 minutes for an icecream.

Frequently Asked Questions About Dairy Queen Grill & Chill

Where is Dairy Queen Grill & Chill located?

Dairy Queen Grill & Chill is located at 1811 N Juniata St, Hollidaysburg, PA 16648-1920, USA.

What are the operating hours of Dairy Queen Grill & Chill in Hollidaysburg?

The Dairy Queen Grill & Chill in Hollidaysburg is open daily from 7:00 AM to 10:00 PM.