Milton's℠ Ice Cream Parlor located in the new Hershey's Chocolatetown® region is inspired by Mr. Hershey's early ventures in sweetness that came before his famous chocolate factory. Expert Ice Creamologists will craft custom creations from 100% local dairy house-made ice cream, Hershey's candy toppings, decadent sauces, and more. Plus, make sure to grab a bite from our shareable menu. Some menu items may contain nuts and other allergens. Please speak with an Ice Creamologist for more detailed information.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.