Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and unclean bathrooms.
Service Speed
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.
Food Quality
Many reviews mentioned cold or poorly prepared food, including undercooked items and stale fries.
Staff Attitude
Several customers reported rude or unprofessional behavior from staff, impacting their overall experience.
Management Issues
Reviews indicated a lack of effective management, with understaffing and poor customer service being recurring themes.
PP
Piper
Nov 15, 2025
1.0
My boyfriend and I came here and the cashier, Mike, was absolutely awful. He wasn’t just rude,he was openly hostile to everyone who walked up to the counter. He kept interrupting people, rolling his eyes, making dramatic faces, and acting like doing his job was some huge burden. When I tried to change my order, he got irritated instantly, and when I tried to speak, he literally snapped, “uh hello, what do you want,” like I was bothering him by ordering food at a restaurant. It was hands down one of the worst customer service experiences I’ve ever had. If management thinks it’s acceptable to have someone this unprofessional representing their business, that says everything. I wouldn’t recommend this place to anyone.
BS
Bhushan Sonaje
Nov 11, 2025
2.0
We ordered both regular and spicy nuggets from Wendy’s for the first time in Hershey’s. The spicy nuggets were really disappointing and didn’t taste as good as they do at other Wendy’s locations. Definitely didn’t expect this kind of food quality from Wendy’s.
ET
Expert Theif007
Nov 8, 2025
1.0
Stop in after going to chocolate world with my family, my sister got a bacon double stack and the meat was flat out pink, along with my niece she got a jr bacon cheeseburger and the meat was flat pink. The manager said that's how they're made, which is so sickening. My sister works for Wendy's and knows that they're not made like that. On top of that the kid behind the register was making inappropriate faces towards my fiance, directly in front of me. In my opinion shittiest wendys I've ever been do n wouldn't ever recommend eating here at all
TD
Tiffanie Diest
Nov 3, 2025
5.0
Employee was on top of my order. Friendly and working hard, taking orders and bagging and serving them. Hard to gind good service was refreshing.
TL
Tom Latchaw
Oct 19, 2025
1.0
Absolutely disgusting!!! Understaffed, for the volume of costumers pouring in. Homecoming, and hershey park. We went in for take out, so we could wash our hands.
My daughter ordered food while I took my grandchildren in to wash hands. 2 bathrooms, 1 with poopy underpants, the rest dirty to look at.
I went out to tell my daughter lets go. Unfortunately she already ordered and paid.
3 people working total. The manager was taking orders and helping with the orders. Trash cans overflowing everywhere. Fries on the floor in dinning area. Sticking to the floor in front of the drink machine. The food order was cold. Please get this manager some help with staffing, if you care about your franchise. As much as I wanted to tell the manager what I thought of wendys that evening, I also wanted to wash my hands and help him get caught up.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hershey, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hershey, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (717) 312-1126.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hershey Wendy’s serve breakfast?
Yes, this Wendy’s location in Hershey, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Hershey?
The drive-thru at Wendy's in Hershey is open Monday through Thursday and Sunday from 6:30 AM to midnight, and on Friday and Saturday from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Hershey Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I order Wendy's food for delivery near Hershey, PA?
To check for delivery availability, use the Wendy's app or visit order.wendys.com and enter your delivery address in the 'Get It Delivered' field.
Is dine-in available at Wendy's in Hershey?
Yes, Wendy's Hershey offers dine-in, drive-thru, delivery where available, and takeout services.
What payment options does Wendy's Hershey accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Hershey Wendy's?
You can contact customer care via live chat or phone (888-624-8140), fill out the Wendy's Customer Satisfaction Survey online, or call the restaurant directly at (717) 312-1126.
Where is Wendy's located in Hershey?
Wendy's is located at 615 Park Avenue, Hershey, PA 17033.
What nearby places can I visit around Wendy's Hershey?
Near Wendy's you can visit Hersheypark Arena Stadium & The Star Pavilion for events, Dunkin' for coffee, and Gettysburg National Military Park for historical tours.
Are there nearby shopping options close to Wendy's at 615 Park Avenue?
Yes, nearby shopping options include Gap Factory, Gap Outlet - Outlet At Hershey, Under Armour Factory House, and Coach Outlet for clothing, sportswear, and fashion accessories.
Can I find entertainment or amusement parks near Wendy's in Hershey?
Yes, nearby amusement and entertainment options include Lightning Racer, Music Express, Ferris Wheel, Pony Parade, Whip, and Granny Bugs.