Wendy's

3.2
1294 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
615 Park Avenue, Hershey, PA
17033, United States

Hours

Reviews

3.2
1,294 reviews
5 stars
408
4 stars
279
3 stars
163
2 stars
112
1 star
332

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's unsanitary conditions, including overflowing trash cans, dirty tables, and unclean restrooms.

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or hostile.

Food Quality

A significant number of reviews mentioned cold, stale, or improperly cooked food, leading to dissatisfaction and even health concerns.

Service Speed

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.
  • CC
    Chad
    1 day ago
    5.0
    I went there Sunday night after the hockey game and the young lady that took our order was very respectful inconsiderate and kind and paid a lot of attention to detail I am very happy to have this experience and we'll be coming back
  • LT
    Larry Tice
    6 days ago
    2.0
    Not sure what it is but we luv wendys but the service is always slow and im not talking 15 mins or so ... 30 mins on a basic family of 4 order nothing special......
  • L1
    LMartin 1635
    Jan 1, 2026
    1.0
    Worse Wendy's ever: - prep biggie bags, so contents were 🥶 cold -worse fries of any Wendy's ever - no receipt given, but I can count back my change. - Employees are dysregulated and can be rude over intercom. - If the Dominican employee is not there, pull off. He's the only one that makes sure your food is hot, you leave with a receipt and accurate change. He is also friendly.
  • CC
    Corinne Crist
    Dec 22, 2025
    1.0
    We were in shock with how unkept the restaurant was. All garbage cans were overflowing, the floors had trash about and don’t even get me started on the restrooms! Not only was the dining room and restrooms disgusting- we all got sick after our meals! The manager was rude to each person who made an order. We were all in shock of what a negative experience we had. It is laughable as we talk about it now!
  • JM
    Jason Mariano
    Dec 15, 2025
    4.0
    This is a great place to stop on your way out of the park.

Frequently Asked Questions About Wendy's

Is Hershey Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Hershey?

The drive-thru at Wendy's in Hershey is open Monday through Thursday and Sunday from 6:30 AM to midnight, and on Friday and Saturday from 6:30 AM to 1:00 AM.