Dunkin'

3.8
811 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hershey, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
605 Park Ave, Hershey, PA
17033, United States

Hours

Reviews

3.8
811 reviews
5 stars
364
4 stars
176
3 stars
104
2 stars
40
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or stale items and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the store, particularly in the bathrooms.

Ordering Experience

The shift to kiosk-only ordering was criticized, with many customers expressing frustration over the lack of human interaction and assistance.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • AL
    Adam l
    Oct 27, 2025
    5.0
    Mmmmmm coffee
  • BB
    bylerb1
    Oct 25, 2025
    1.0
    This place refuses cup of water and makes you buy bottled water for $2.79. If you have ice, you have water. Go to Starbucks down the road instead.
  • MM
    Mannix Maguire
    Oct 24, 2025
    1.0
    Poor service with nothing but excuses for higher prices and didn't even get change back. This dunkin is not worth your time and money here folks.
  • JK
    John krall
    Oct 12, 2025
    3.0
    Friendly staff but they always get my order wrong. 4 times now. I get hot my daughter iced, any they almost always mess it up and give us 2 hot, 2 iced. They never stir the sugar and flavors I have zero issues at the one over on 39 by giant, this location is closer but I guess I'll drive the extra 5 min for now on.
  • SR
    Steve Rolland
    Oct 5, 2025
    1.0
    Just about $6 for a bagel and a donut. Portions are incredibly small. Stop patronizing these businesses it's becoming a joke at this point

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hershey, PA?

Dunkin' in Hershey, PA is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' in Hershey offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.