Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hershey, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold items, incorrect orders, and stale donuts.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness concerns.
Ordering Experience
Customers expressed frustration with the kiosk-only ordering system, which was often confusing and led to delays.
Staff Attitude
While some staff were described as friendly, many reviews mentioned a lack of professionalism and poor customer service.
IH
Ian Harlow
Feb 9, 2026
5.0
Always get my order correct. Friendly staff.
CN
Cathy Nelson
Feb 3, 2026
4.0
Good coffee and sandwiches. They're donuts are just okay. Quick service.
KM
Kira Markoff
Jan 24, 2026
1.0
Waited at the counter for 10 minutes before I just decided to use the kiosk. Meanwhile the cashier was making drive thru coffees less than 3 feet away from me. Get home with my food and ended up retoasting the bagels (assuming they were ever toasted in the first place). Will not be going back.
BB
Brooke
Jan 1, 2026
1.0
We were the only ones in the restaurant and they were so slow, order is wrong, even though they had it in their hand. They were complaining about the customers and about working there, while the customers were right in front of the them. Highly recommend NOT going there. The owners should be ashamed of their employees.
LS
L. H M. Sh.K
Dec 29, 2025
1.0
Cheap Indian give you old expired food. Argue with me over free coupons. 3 times there food made me sick.
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Certified March 01, 2026Yext Knowledge Graph
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