Brand Certified
Chipotle Mexican Grill
3.5(1694 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
210 W Chocolate Ave, Hershey, PA
17033, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(717) 533-2980
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/pa/hershey/210-w-chocolate-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2103
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Hershey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
1,694 reviews
5 stars
665
4 stars
358
3 stars
147
2 stars
129
1 star
395
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported poor food quality, including undercooked rice, small portion sizes, and missing ingredients.
Customer Service
Many reviews highlighted rude and unprofessional staff, with complaints about attitudes and lack of assistance.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and trash overflowing.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and missing items.
Availability of Ingredients
Customers often noted that the restaurant was out of key ingredients, leading to dissatisfaction.
- SCStefan Chapman (Stefan Chapman)5 days ago1.0Take a really good look at the photo attached below this is what you can expect when you order food from Chipotle on Chocolate Ave. in Hershey, Pa. Since I ordered this online, I can’t speak for the service or ambiance however anyone with one bad eye can see what they deliver. It was supposed to be a Sofritas bowl and this is literally how it looked when I took it out of the bag, I kid you not. Chipotle, shame on you for this one.
- PTPinkEye TohFeb 18, 20261.0Ordered a bowl with cheese, chicken and no beans. And what did I get? Beans, no chicken, no cheese….. thanks!
- GHGeoffrey HFeb 7, 20265.0Ordered online/app and picked up shortly after. Everything was correct with the order and it was complete on time.
- SBSonny BostdorfJan 29, 20261.0The host Audrey was nasty and had an attitude towards me when the card machine didn’t work she refused to help me . Than she laughed about it with the other girl working and she was touching her hair and playing with it and touching her face and she likes flirting with customers
- NSNivedita ShresthaJan 22, 20261.0Horrible customer service! Couldn't even bare to get me a paper bag. Went at around 9:30 not even close to closing hours and the guy had an attitude.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Hershey?
Chipotle Mexican Grill in Hershey is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Hershey, PA?
It is located at 210 W Chocolate Ave, Hershey, PA 17033.
What types of food does Chipotle Mexican Grill in Hershey offer?
Chipotle offers customizable Mexican-style fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Hershey offer online ordering and delivery?
Yes, they offer in-store pickup and delivery services, and you can order online via their website or app.
How can I contact Chipotle Mexican Grill in Hershey?
You can call them at +1 717-533-2980 or email at pa.2103.Hershey@chipotle.com.
What payment options are available at Chipotle Mexican Grill in Hershey?
Chipotle accepts credit cards and offers gift cards for purchase.
Are there any nearby transportation or banking options near Chipotle Mexican Grill in Hershey?
Yes, nearby you can find BB&T ATM, Wells Fargo Bank with ATM services, and Truist bank, which can be convenient for customers needing banking services while visiting.
What restaurants are located near Chipotle Mexican Grill in Hershey if I want to try different cuisines?
Nearby dining options include Tikka Shack (Indian cuisine), Naan Pizza Co. (pizza), Freshido (Japanese/Asian), and First Watch - Hershey (American breakfast and brunch).
Are there any attractions or services close to Chipotle Mexican Grill in Hershey for visitors?
Yes, nearby you can find Fred Astaire Dance Studios for dance classes and MarketPlace Hershey for shopping, which are great spots to visit before or after your meal.
Does Chipotle Mexican Grill in Hershey cater for events or offer any loyalty programs?
Yes, Chipotle offers catering services and has a rewards program called Chipotle Rewards where customers can earn free food and receive exclusive offers.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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