Business Details
About
Mexican Restaurant
Chipotle Hershey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
1,689 reviews
5 stars
664
4 stars
358
3 stars
147
2 stars
129
1 star
391
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many reviews highlighted rude staff and unprofessional behavior.
Food Quality
Numerous customers reported poor food quality, including undercooked rice, small portion sizes, and missing ingredients.
Cleanliness
The restaurant consistently received complaints about cleanliness, with many reviewers noting dirty tables and unsanitary conditions.
Availability of Ingredients
Many customers expressed frustration over the frequent unavailability of key ingredients, leading to unsatisfactory meals.
Overall Experience
Overall, the location is perceived as poorly managed, with many customers vowing not to return due to repeated negative experiences.
- MSMadalyn Snow1 day ago3.0Food was flavorful, proportions were okay. Restaurant was clean. Employees were snotty and I felt like I was bothering them to be there.
- BABeshay AbdelmalakDec 20, 20255.0The customer service was outstanding. Thank you to Sarah and abdi for the food and the service!
- YSYaz SantiagoDec 16, 20251.0If they don’t have chips put it on ur app or something I shouldn’t have to go chasing my refund 😒
- NCNick CrouseDec 16, 20251.0This is inexplicably the worst Chipotle in the entire country. They will never have all of the ingredient selections available and their portion sizes are laughably offensive. It's like they are trying to make sure you don't come back. Save yourself the trouble and go anywhere else.
- AUA Google UserDec 7, 20251.0I liked the food, but the young woman who serves serving the food has a terrible attitude, she doesn’t know how to treat the customer and the tables were dirty
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Hershey?
Chipotle Mexican Grill in Hershey is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Hershey, PA?
It is located at 210 W Chocolate Ave, Hershey, PA 17033.
What types of food does Chipotle Mexican Grill in Hershey offer?
Chipotle offers customizable Mexican-style fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Hershey offer online ordering and delivery?
Yes, they offer in-store pickup and delivery services, and you can order online via their website or app.
How can I contact Chipotle Mexican Grill in Hershey?
You can call them at +1 717-533-2980 or email at pa.2103.Hershey@chipotle.com.
What payment options are available at Chipotle Mexican Grill in Hershey?
Chipotle accepts credit cards and offers gift cards for purchase.
Are there any nearby transportation or banking options near Chipotle Mexican Grill in Hershey?
Yes, nearby you can find BB&T ATM, Wells Fargo Bank with ATM services, and Truist bank, which can be convenient for customers needing banking services while visiting.
What restaurants are located near Chipotle Mexican Grill in Hershey if I want to try different cuisines?
Nearby dining options include Tikka Shack (Indian cuisine), Naan Pizza Co. (pizza), Freshido (Japanese/Asian), and First Watch - Hershey (American breakfast and brunch).
Are there any attractions or services close to Chipotle Mexican Grill in Hershey for visitors?
Yes, nearby you can find Fred Astaire Dance Studios for dance classes and MarketPlace Hershey for shopping, which are great spots to visit before or after your meal.
Does Chipotle Mexican Grill in Hershey cater for events or offer any loyalty programs?
Yes, Chipotle offers catering services and has a rewards program called Chipotle Rewards where customers can earn free food and receive exclusive offers.