Business Details
About
Mexican Restaurant
Chipotle Hershey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
1,681 reviews
5 stars
661
4 stars
358
3 stars
146
2 stars
129
1 star
387
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported poor food quality, including undercooked rice, burnt chicken, and missing ingredients.
Service Issues
Many reviews highlighted slow service, unprofessional staff behavior, and frequent order mistakes.
Cleanliness
The restaurant was often described as dirty, with unclean tables and trash overflowing.
Ingredient Availability
Numerous customers noted that the location was frequently out of key ingredients, leading to unsatisfactory meals.
Portion Sizes
Several reviews mentioned that portion sizes were consistently small and not worth the price.
- CWcameron walkerNov 15, 20251.0When I went the rice was crunchy and the meat was chewy. Would not recommend this place. Any other chipotle on the other hand, go there and I promise you youll regain the love for chipotle that you lost eating here.
- NPNancy PatrickNov 15, 20252.0We ordered through Uber eats. The delivery was great. The food was subpar in taste and the quantities for all adult meals were small. The orders were a big change from the portions received for the same price when ordering in person. Very disappointed in this restaurant and for an order over $100 we will not buy there again.
- DMDaShawn MartinNov 5, 20251.0Really disappointed. Ordered for pickup in the parking lot and picked up within 5 minutes. Rice was barely cooked (crunched like captain crunch). Only had about 5 small pieces of chicken. Bowl wasnt even full. But 5 employees were standing out front hilling with all the time in the world. Bad look. Bad food. Be better.
- LJLuke JohnsonOct 19, 20254.0They were out of sour cream and queso dip. Otherwise good food and service. They need gluten free corn tortillas.
- MMMichelle MetcalfOct 3, 20251.0We’re from out of town and looked for something fast that we knew would be good. Unfortunately, this wasn’t. Besides the terribly slow service and questionable level of cleanliness (the cashier was scratching up the back of his shirt with his hand and touched his nose before finally helping with the line - he did glove up, but not sure if he washed since he disappeared from view), they were out of everything - salads greens, black beans, fajita veggies. I’m really glad my local chipotle isn’t like this one!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Hershey?
Chipotle Mexican Grill in Hershey is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Hershey, PA?
It is located at 210 W Chocolate Ave, Hershey, PA 17033.
What types of food does Chipotle Mexican Grill in Hershey offer?
Chipotle offers customizable Mexican-style fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Hershey offer online ordering and delivery?
Yes, they offer in-store pickup and delivery services, and you can order online via their website or app.
How can I contact Chipotle Mexican Grill in Hershey?
You can call them at +1 717-533-2980 or email at pa.2103.Hershey@chipotle.com.
What payment options are available at Chipotle Mexican Grill in Hershey?
Chipotle accepts credit cards and offers gift cards for purchase.
Are there any nearby transportation or banking options near Chipotle Mexican Grill in Hershey?
Yes, nearby you can find BB&T ATM, Wells Fargo Bank with ATM services, and Truist bank, which can be convenient for customers needing banking services while visiting.
What restaurants are located near Chipotle Mexican Grill in Hershey if I want to try different cuisines?
Nearby dining options include Tikka Shack (Indian cuisine), Naan Pizza Co. (pizza), Freshido (Japanese/Asian), and First Watch - Hershey (American breakfast and brunch).
Are there any attractions or services close to Chipotle Mexican Grill in Hershey for visitors?
Yes, nearby you can find Fred Astaire Dance Studios for dance classes and MarketPlace Hershey for shopping, which are great spots to visit before or after your meal.
Does Chipotle Mexican Grill in Hershey cater for events or offer any loyalty programs?
Yes, Chipotle offers catering services and has a rewards program called Chipotle Rewards where customers can earn free food and receive exclusive offers.