The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Mixed feedback on customer service; some employees are praised for their friendliness and helpfulness, while others are reported as rude or disengaged.
Cleanliness
Store cleanliness is generally appreciated, but there are significant complaints about dirty restrooms and unsanitary conditions.
Product Availability
Frequent issues with stock levels and expired products, leading to customer dissatisfaction.
Pricing
Customers find prices to be high compared to competitors, with some expressing frustration over perceived price gouging.
Overall Experience
While some customers enjoy shopping at Giant for its variety and convenience, others report negative experiences that deter them from returning.
CP
C Pierce
Jan 1, 2026
1.0
NYE seafood counter, a nice new salesperson helped me with an order, his hand accidentally hit a metal guard above the fish, and all the seafood in the case got dusted in frost & a lot of dirt; he was shocked. It looked like it had not been cleaned in a month or more.
Hopefully management was made aware & the fish was trashed. It should be cleaned & sanitize daily, the board of health would have shut it down.
DR
David Reith
Dec 15, 2025
5.0
I fw the potatoes here
SC
Soldier For Jesus Christ
Nov 30, 2025
1.0
The pure greed of this place is unbelievable compared to other grocery stores. Food nowadays is so expensive but this place is the worst. I will never shop here again
RG
Robert Rob G
Nov 15, 2025
1.0
After I shopped, I came to the customer service. As I was coming, the customer before me was leaving. The customer service girl ( very young, teenager or early 20s, skinny, blonde in glasses) left the customer service desk, saying that she has some business in the back room. That individual has done that to me in the past. It’s a primitive childish passive aggressive technique called “marinating the customer”. I would like to bring this matter to the attention of the management to make sure that this nasty individual would not be working at the customer service anymore.
P.S. i’ve been shopping at giant in Hellertown for more than 25 years. But recently, I am avoiding it because I don’t wanna deal with customer service people.
MH
Mary Hudson
Nov 15, 2025
4.0
Most things are labeled well on isle. Prices vary and all together it is a decant store for most part
The GIANT store is located at 1880 Leithsville Rd, Hellertown, PA 18055, US.
What are the regular opening hours for GIANT in Hellertown?
GIANT in Hellertown is open daily from 7:00 AM to 11:00 PM.
Does the GIANT store in Hellertown have special holiday hours?
Yes, on holidays like November 27, 2025, the store opens from 6:00 AM to 2:00 PM; on December 24, 2025, from 6:00 AM to 6:00 PM; it is closed on December 25, 2025; open on December 31, 2025, from 6:00 AM to 8:00 PM; and on January 1, 2026, from 6:00 AM to 11:00 PM.
What payment options are accepted at GIANT Hellertown?
GIANT accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
What languages are spoken at the GIANT Hellertown store?
GIANT Hellertown provides service in English, Russian, and Spanish.
What services can I find at GIANT Hellertown?
Services include Flu Vaccination, RedBox rentals, Blue Rhino propane exchange, Hallmark Cards, diabetic center, Coinstar, Easy Scan, Carry Out Cafe, KNBT Bank, Starbucks, and a Signature Wedding Package.
Is there a pharmacy at or near GIANT Hellertown?
Yes, GIANT Pharmacy is available nearby for prescription and drugstore needs.
Where can I find a coffee shop near GIANT Hellertown?
Starbucks is located near GIANT Hellertown, perfect for grabbing coffee before or after your grocery shopping.
Are there any quick dining options close to GIANT Hellertown?
Yes, nearby options include Bubbakoo's Burritos for Mexican food, Subway, and Jersey Mike's Subs for sandwiches, and China Moon for Chinese cuisine.
Can I exchange propane near GIANT Hellertown?
Yes, Blue Rhino Propane Exchange is located nearby for propane refills and exchanges.