Wendy's

3.8
989 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
551 Susquehanna Blvd, Hazleton, PA
18202, United States

Hours

Reviews

3.8
989 reviews
5 stars
421
4 stars
247
3 stars
135
2 stars
71
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional service, particularly in the drive-thru.

Food Quality

Several reviews mentioned cold or undercooked food, with some customers experiencing food safety concerns.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms and kitchen.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Staff Attitude

Customer service was inconsistent, with some staff being friendly and helpful, while others displayed poor attitudes.
  • EB
    Eveyn Baxter
    Oct 28, 2025
    1.0
    It baffles me that that the service of this place is absolutely atrocious me and my mother went in the drive thru ordered three biggie bags and the lady stuffed three orders in two small bags while I was digging in I realized we were missing two sides we had went back to the drive thru and said what we were missing they had told us to pull the the front and asked us for our bags back while I was eating the nuggets because she so called put them in the bags for one I think that’s very unsanitary and unprofessional we got the bags back and she gave us the two sides we were missing and she took the fries I had in the bag she asked for ,we didn’t even want to go back because it was just embarrassing there is no reason to lie for food and we work hard to purchase what we like.
  • HK
    Hunter Koons
    Oct 10, 2025
    3.0
    They never talk to you.
  • TL
    Tina Lelinho
    Sep 1, 2025
    1.0
    The kid at the window mad rude the food is cold and he made disrespectful his attitude gonna get him in trouble bad business I'm never going back hear ever
  • ZZ
    Ziaka Z
    Aug 20, 2025
    5.0
    Always love that red headed step child!!! I know she’s not a step but still, great food!!!
  • BS
    Brent Stains
    Aug 2, 2025
    5.0
    Had the Takis Fuego Chicken Sandwich and Takis-inspired Fuego Fries and it was better than expected! Did drive through and service was good and helpful. We had a whole family and plenty of questions which they answered without any hesitation.

Frequently Asked Questions About Wendy's

Is Hazelwen 1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.