Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional service, particularly in the drive-thru.
Food Quality
Several reviews mentioned cold or undercooked food, with some customers experiencing food safety concerns.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms and kitchen.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Staff Attitude
Customer service was inconsistent, with some staff being friendly and helpful, while others displayed poor attitudes.
EB
Eveyn Baxter
Oct 28, 2025
1.0
It baffles me that that the service of this place is absolutely atrocious me and my mother went in the drive thru ordered three biggie bags and the lady stuffed three orders in two small bags while I was digging in I realized we were missing two sides we had went back to the drive thru and said what we were missing they had told us to pull the the front and asked us for our bags back while I was eating the nuggets because she so called put them in the bags for one I think that’s very unsanitary and unprofessional we got the bags back and she gave us the two sides we were missing and she took the fries I had in the bag she asked for ,we didn’t even want to go back because it was just embarrassing there is no reason to lie for food and we work hard to purchase what we like.
HK
Hunter Koons
Oct 10, 2025
3.0
They never talk to you.
TL
Tina Lelinho
Sep 1, 2025
1.0
The kid at the window mad rude the food is cold and he made disrespectful his attitude gonna get him in trouble bad business I'm never going back hear ever
ZZ
Ziaka Z
Aug 20, 2025
5.0
Always love that red headed step child!!! I know she’s not a step but still, great food!!!
BS
Brent Stains
Aug 2, 2025
5.0
Had the Takis Fuego Chicken Sandwich and Takis-inspired Fuego Fries and it was better than expected! Did drive through and service was good and helpful. We had a whole family and plenty of questions which they answered without any hesitation.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hazleton, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hazleton, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (570) 459-1990.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hazelwen 1 Wendy’s serve breakfast?
Yes, this Wendy’s location in Hazleton, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Hazleton, PA?
The drive-thru at Wendy's in Hazleton, PA is open daily from 6:30 AM to 11:59 PM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order online for Wendy's in Hazleton?
You can place an order online via the Wendy's app or at order.wendys.com by selecting the Hazleton location.
What payment options are accepted at Wendy's on Susquehanna Blvd?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is there delivery service available at this Wendy's location?
Yes, delivery is available where offered. You can check availability via the Wendy's app or order.wendys.com by entering your address.
How can I contact Wendy's Hazleton for questions or to provide feedback?
You can call Wendy's Hazleton directly at (570) 459-1990, contact Customer Care at 888-624-8140, or use their Contact page and Customer Satisfaction Survey online.
Where can I find the menu and nutrition information for this Wendy's?
Menu prices and nutrition details are available on the Wendy's menu website and mobile app, where you can view and customize items.
What are some nearby dining options around Wendy's on Susquehanna Blvd?
Nearby dining options include Chipotle Mexican Grill, Popeyes, Taco Bell, Long John Silver's, Panera Bread, and Dairy Queen.
Are there nearby amenities that may help customers visiting Wendy's?
Customers can use the nearby Truist ATM for cash needs and visit local stores like Wildbunny jewelry or get services at Glamour Nails nearby.
What attractions can customers visit near Wendy's in Hazleton?
Near Wendy's, customers can check out Susquehanna State Forest for outdoor activities and the Regal Hazleton Stadium 10 cinema for entertainment.