Wendy's

3.8
991 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
551 Susquehanna Blvd, Hazleton, PA
18202, United States

Hours

Reviews

3.8
991 reviews
5 stars
422
4 stars
247
3 stars
135
2 stars
72
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Several customers noted issues with food quality, including cold items, missing ingredients, and undercooked meals.

Cleanliness

The restaurant's cleanliness received positive remarks, but there were also complaints about unsanitary conditions and flies in the kitchen.

Order Accuracy

Many reviews highlighted problems with order accuracy, including missing items and incorrect orders.

Community Engagement

Wendy's is recognized for its involvement in the community, sponsoring local events and being a gathering place.
  • SM
    samuel miller
    Dec 15, 2025
    5.0
    Great customer service
  • NL
    Nevaeh Lee
    Nov 30, 2025
    2.0
    The person who handed me my food was kind of rude they didn’t say a word to me I greeted them I said thank you and have a nice night and the person still never spoke a word also my bacon double stack didn’t have any bacon
  • EB
    Eveyn Baxter
    Oct 28, 2025
    1.0
    It baffles me that that the service of this place is absolutely atrocious me and my mother went in the drive thru ordered three biggie bags and the lady stuffed three orders in two small bags while I was digging in I realized we were missing two sides we had went back to the drive thru and said what we were missing they had told us to pull the the front and asked us for our bags back while I was eating the nuggets because she so called put them in the bags for one I think that’s very unsanitary and unprofessional we got the bags back and she gave us the two sides we were missing and she took the fries I had in the bag she asked for ,we didn’t even want to go back because it was just embarrassing there is no reason to lie for food and we work hard to purchase what we like.
  • HK
    Hunter Koons
    Oct 10, 2025
    3.0
    They never talk to you.
  • TL
    Tina Lelinho
    Sep 1, 2025
    1.0
    The kid at the window mad rude the food is cold and he made disrespectful his attitude gonna get him in trouble bad business I'm never going back hear ever

Frequently Asked Questions About Wendy's

Is Hazelwen 1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Hazleton, PA?

The drive-thru at Wendy's in Hazleton, PA is open daily from 6:30 AM to 11:59 PM.