Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Quality
Several customers noted issues with food quality, including cold items, missing ingredients, and undercooked meals.
Cleanliness
The restaurant's cleanliness received positive remarks, but there were also complaints about unsanitary conditions and flies in the kitchen.
Order Accuracy
Many reviews highlighted problems with order accuracy, including missing items and incorrect orders.
Community Engagement
Wendy's is recognized for its involvement in the community, sponsoring local events and being a gathering place.
SM
samuel miller
Dec 15, 2025
5.0
Great customer service
NL
Nevaeh Lee
Nov 30, 2025
2.0
The person who handed me my food was kind of rude they didn’t say a word to me I greeted them I said thank you and have a nice night and the person still never spoke a word also my bacon double stack didn’t have any bacon
EB
Eveyn Baxter
Oct 28, 2025
1.0
It baffles me that that the service of this place is absolutely atrocious me and my mother went in the drive thru ordered three biggie bags and the lady stuffed three orders in two small bags while I was digging in I realized we were missing two sides we had went back to the drive thru and said what we were missing they had told us to pull the the front and asked us for our bags back while I was eating the nuggets because she so called put them in the bags for one I think that’s very unsanitary and unprofessional we got the bags back and she gave us the two sides we were missing and she took the fries I had in the bag she asked for ,we didn’t even want to go back because it was just embarrassing there is no reason to lie for food and we work hard to purchase what we like.
HK
Hunter Koons
Oct 10, 2025
3.0
They never talk to you.
TL
Tina Lelinho
Sep 1, 2025
1.0
The kid at the window mad rude the food is cold and he made disrespectful his attitude gonna get him in trouble bad business I'm never going back hear ever
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Hazleton, PA?
The drive-thru at Wendy's in Hazleton, PA is open daily from 6:30 AM to 11:59 PM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order online for Wendy's in Hazleton?
You can place an order online via the Wendy's app or at order.wendys.com by selecting the Hazleton location.
What payment options are accepted at Wendy's on Susquehanna Blvd?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is there delivery service available at this Wendy's location?
Yes, delivery is available where offered. You can check availability via the Wendy's app or order.wendys.com by entering your address.
How can I contact Wendy's Hazleton for questions or to provide feedback?
You can call Wendy's Hazleton directly at (570) 459-1990, contact Customer Care at 888-624-8140, or use their Contact page and Customer Satisfaction Survey online.
Where can I find the menu and nutrition information for this Wendy's?
Menu prices and nutrition details are available on the Wendy's menu website and mobile app, where you can view and customize items.
What are some nearby dining options around Wendy's on Susquehanna Blvd?
Nearby dining options include Chipotle Mexican Grill, Popeyes, Taco Bell, Long John Silver's, Panera Bread, and Dairy Queen.
Are there nearby amenities that may help customers visiting Wendy's?
Customers can use the nearby Truist ATM for cash needs and visit local stores like Wildbunny jewelry or get services at Glamour Nails nearby.
What attractions can customers visit near Wendy's in Hazleton?
Near Wendy's, customers can check out Susquehanna State Forest for outdoor activities and the Regal Hazleton Stadium 10 cinema for entertainment.