Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,185 reviews
5 stars
543
4 stars
254
3 stars
168
2 stars
60
1 star
160
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported frequent mistakes with their orders, including missing items and incorrect modifications.
Customer Service
Many reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service experience.
Food Quality
While some customers enjoyed the food, there were complaints about food being cold, greasy, or improperly prepared.
Cleanliness
Several reviews mentioned issues with cleanliness, including dirty kitchens and unsanitary conditions in the bathrooms.
Value
Customers appreciated the competitive pricing and combo deals, noting that they provide good value for money.
- BGBriana GipsonDec 26, 20251.0This Wendy's location is absolutely horrible. They mess up my order EVERY SINGLE TIME. I hate to be the person who leaves a review like this but nothing is ever made correctly.
- AHAnna HeckmanDec 13, 20251.0Taco salad horrible..consisted of bowl of lettuce with shredded cheese..fries soggy and cold..won't be ordering again
- JGJay GirandaNov 23, 20251.0If i could give you less then one star i would. Your service is terrible your managers are the most incompetent people i have ever met. They are no better then highschool children they are employing. This is the thrid time i have ordered from there not to get my food as ordered today was it. They hang up on people who call to ask why they didnt get the food they ordered. Now i cohld go on to complain more and more actually not complain but states facts.
- BKbilly kuhlmanNov 21, 20251.0Awful service sat at speaker for 20 minutes and Noone answered i pulled up and told me I had to go around after waiting customer service is bad
- DDDakota DelRegnoNov 9, 20255.0The food is great, I always left satisfied. Their sweet tea is arguably the best sweet tea there is. The workers and staff there have always been nice. The only issues I can think of are the cleanliness, and the occasional mix up of orders. The second one can be ruled out mostly due to the fact I've been here hundreds of times. Despite moving to Tennessee, this Wendy's in my hometown is still my favorite I've ever been to.
Frequently Asked Questions About Wendy's
Is City Store Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Hazleton, PA?
The drive-through is open from 6:30 AM to 11:59 PM Monday through Thursday and Sunday, and from 6:30 AM to 1:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Hazleton, PA serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery or takeout at this location?
Yes, Wendy's offers dine-in, drive-thru, takeout, and delivery where available through their app or website.
What payment options are accepted at Wendy's Hazleton?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Wendy's Hazleton for questions or feedback?
You can call the location directly at (570) 454-9658, use live chat or leave a message via their Contact page, or complete their Customer Satisfaction Survey referencing your receipt.
Where is this Wendy's located in Hazleton?
This Wendy's is located at 40 S Church St, Hazleton, PA 18201, USA.
Is there a mobile app to order Wendy's food easily?
Yes, you can order using the Wendy's app available on the Apple App Store.
What are some nearby places I can visit before or after dining at Wendy's?
Nearby you can visit Trackside Coffee Bar for coffee and smoothies, The Grand hotel and landmark, or check out Citistore restaurant nearby.
Are there other fast food or dining options near Wendy's Hazleton?
Yes, near Wendy's you will find Citistore and 309 Pizza, offering different dining experiences.
Which nearby places can help me find Wendy's or assist with errands?
The nearby Community Bank and Dollar General discount store are convenient spots to assist with banking and shopping needs while visiting Wendy's.