Wendy's

3.8
1178 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
40 S Church St, Hazleton, PA
18201, United States

Hours

Reviews

3.8
1,178 reviews
5 stars
541
4 stars
252
3 stars
169
2 stars
60
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and attitude from employees.

Order Accuracy

Many reviews mentioned frequent mistakes with orders, including incorrect items and missing components, leading to customer frustration.

Food Quality

While some customers enjoyed the food, others complained about greasy, cold, or improperly cooked items, indicating inconsistency in food preparation.

Cleanliness

Several reviews pointed out issues with cleanliness, including dirty kitchens and unsanitary conditions in the bathrooms.

Value for Money

Customers appreciated the competitive pricing and combo deals, noting that they provide good value for fast food.
  • DD
    Dakota DelRegno
    Nov 9, 2025
    5.0
    The food is great, I always left satisfied. Their sweet tea is arguably the best sweet tea there is. The workers and staff there have always been nice. The only issues I can think of are the cleanliness, and the occasional mix up of orders. The second one can be ruled out mostly due to the fact I've been here hundreds of times. Despite moving to Tennessee, this Wendy's in my hometown is still my favorite I've ever been to.
  • P2
    Pewe 200
    Oct 29, 2025
    1.0
    The amount of times these people have forgotten to give me my barbecue sauce is absolutely ridiculous. I had a long day and all I wanted was barbecue with my fries. This is why wendys is disgusting, especially this one.
  • JJ
    Jennifer
    Oct 17, 2025
    1.0
    We just got food here and they don’t have any sauces aside from the new signature sauce and scorching hot. They apparently don’t have ketchup packets or BBQ… those are the most simplest sauces you need to have at a fast food restaurant. The workers attitude especially “Amelia” was completely unacceptable. Rude, big attitude and ignorant. We got to the window and asked for a cup carrier because we had 4 drinks… gave an attitude saying “no cup carriers” and shut the window. If I could give 0 stars on the service I would.
  • JJ
    Jack
    Oct 17, 2025
    3.0
    If you go to the one near Giant warning you might be lucky but they mess up so many of our orders a number of times. It's cheaper than other fast food places. But to me it's too greasy and not caring about their service.
  • FL
    Fransheska Lappost
    Oct 3, 2025
    1.0
    The workers are very rude ., they all got a big attitude like the food is free

Frequently Asked Questions About Wendy's

Is City Store Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.