McDonald's

3.8
1117 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
571 Susquehanna Blvd, Hazle Township, PA
18202, United States

Hours

Reviews

3.8
1,117 reviews
5 stars
493
4 stars
270
3 stars
150
2 stars
57
1 star
147

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Customer Service

Service quality varied significantly, with some employees being friendly while others displayed rudeness and lack of attention.

Food Quality

Food freshness and quality were inconsistent, with several complaints about cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some customers noting dirty areas and unsanitary conditions.

Speed of Service

While some reviews praised quick service, others highlighted slow wait times and delays in receiving orders.
  • RA
    Raelynn Ann
    Nov 12, 2025
    5.0
    I normally don't leave a review for McDonalds but this morning the service is excellent. The lady that was at the front register was very polite and helpful. I ordered the big meal breakfast since they don't have kids meal for breakfast available.
  • KS
    Kathy Shuey
    Nov 11, 2025
    4.0
    First McD that did not have a refill station. Very clean
  • AA
    Austin Avocado
    Nov 3, 2025
    5.0
    This was a very nice location to stop and use the restroom, they work out there just got done cleaning it, and it was nice! Also, the dining area was very clean and orderly; when you enter in the front entrance, you can see all the way through the kitchen, which is nice too, considering it looked very clean inside the kitchen as well. I ordered my food and it was ready in probably two minutes, WOW! I don’t go to McDonald’s often but the egg and a sandwich had yoke in it and it was very tasty, and the lady at the cash register got cashed for me and called me, honey! I called her honey right back! Booyah!
  • LA
    luis avendano
    Nov 2, 2025
    1.0
    They left me waiting for too long for my order; they spend their time chatting and joking and don't work.
  • EB
    Elizabeth Baez
    Oct 4, 2025
    1.0
    Cada vez que pides en línea son unos irresponsable todo llega incompleto 😡 no es justo que si usted quiere complacerme su hijo una vez a la semana siempre llegue la comida a medias 😡

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 571 Susquehanna Blvd?

McDonald's is open daily from 7:00 AM to 11:00 PM for dine-in service.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 5:00 AM until midnight (12:00 AM).