Chipotle Mexican Grill

3.0
414 reviews
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About

Mexican Restaurant
Chipotle Hazleton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
543 Susquehanna Blvd, Hazle Township, PA
18202, United States

Hours

Reviews

3.0
414 reviews
5 stars
147
4 stars
41
3 stars
37
2 stars
38
1 star
151

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about small portion sizes and inconsistent servings, particularly for the price paid.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables, overflowing trash cans, and unkempt dining areas.

Service Quality

Customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others noted cold or poorly prepared food.
  • BG
    Becky Glucksnis
    Jan 5, 2026
    2.0
    This Chipotle feels like it's the redheaded stepsister of the others. The staff is wonderful and friendly! But the care given to the actual cleanliness, upkeep, and food prep is lacking. There is tons of cross contamination in all the salsas - sour cream dollop in the midum salsa, piconde gallo in the corn, corn in the sour cream. The Chipotle drinks dispenser, not the soda, the Chipotle lemonade, hibiscus tea, etc looks like it has been out of operation for a long time. I just feel like part of going to Chipotle is the fact that you exactly what you are getting, and this location was a major let down on that. The cross contamination is honestly the most concerning. Oh and they don't drain the beans so you gets a whole bunch of bean water in your burrito making it soggy
  • AK
    Aziz Khikmatov
    Dec 27, 2025
    1.0
    They put very less amount food for the price ! In other places of Chipotle it is not like that !
  • JR
    Jeremiah Reichert
    Dec 20, 2025
    1.0
    One person, one burrito, $14. No extras - no guac, no drink, no chips. That's insane. Not to mention the guy scooping my meat made sure not to give me one piece too many! What a joke. Meat was also cold. Even for a good burrito $14 is too much. Tables were all dirty, staff was less than friendly, I won't be back
  • AK
    anthony katafiasz
    Dec 16, 2025
    1.0
    Worst Chipotle I've been to, I've been to 30 plus all over the country,. Small portions, the guacamole had 2 big chunks of avocado, one bowl was half full and ordered lettuce but there were only 6 pieces of lettuce, that seemed intentional. I feel bad for people that this isn't heir only experience of Chipotle.
  • JG
    Julia Greco
    Dec 15, 2025
    2.0
    I spent $100 for a family of five to eat here. Including this $17 burrito bowl. It’s been this way the last few times we ordered. My kids love Chipotle but this Chipotle gives very small portions for the price you pay. You also cannot reach the restaurant by the number on google. Only an AI ordering assistant.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Hazle Township offer?

Chipotle Hazleton offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 543 Susquehanna Blvd?

The restaurant is open daily from 10:45 AM to 10:00 PM.