Chipotle Mexican Grill

3.0
403 reviews
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About

Mexican Restaurant
Chipotle Hazleton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
543 Susquehanna Blvd, Hazle Township, PA
18202, United States

Hours

Reviews

3.0
403 reviews
5 stars
145
4 stars
41
3 stars
37
2 stars
36
1 star
144

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, overflowing trash, and unkempt dining areas.

Service Quality

Customers reported inconsistent service, with some staff being rude or inattentive, while others provided excellent service.

Food Quality

There were complaints about food quality, including small portion sizes, incorrect orders, and food being cold or undercooked.

Order Accuracy

Many customers experienced issues with order accuracy, receiving incorrect items or insufficient portions.

Overall Experience

The overall experience varied greatly, with some customers praising the food and service while others expressed significant dissatisfaction.
  • EW
    Eve Wee
    Nov 8, 2025
    1.0
    Employees act like they own the place when they don’t. They sit around chatting getting paid for free. The place is filthy instead of chatting they should clean up the place but they act like they are not getting paid. Unacceptable
  • KD
    kassie dudeck
    Oct 31, 2025
    3.0
    I love this chipotle and love going there on my lunch breaks. However whenever I choose drive-through pickup I see the workers walk right past me and then I am waiting for a while...I understand you guys might be short staffed, however when I come inside after waiting for 5 minutes, not only do you go over and hand the car after me their food right away, but say it is due to staffing issues but assist me right away inside, when you are standing over by the drive through window regardless. I love this place but I just wish I was not spending 10-15 minutes out of my 30 minute break there sitting at the window.
  • WR
    Wangi R
    Oct 30, 2025
    1.0
    Pero ven aca, y es loco que estan los de la noche??!! Mira la magnitud de pequeñez que me llego por $20 dolares por uber eats. Pedi un burrito y no parece ni la mitad!! Y ya es la 3ra vez que pido en la noche por uber eats y mandan um chin chin de comida. Se estan pasando. Is Something’s wrong with the night?? I ordered a burrito and it didn't even look like half!! This does not cost $20 And this is the 3rd time I order at night by uber eats and they send the smallest portion not even a true portion of food. This only happens when we order at night.
  • JB
    Jeff Baksa
    Oct 21, 2025
    3.0
    Food was good. The girl at the register was ignorant and rude. Garbage was overflowing and when I told this tto the workers (because there was literally no where to dump trash), they gave me even more attitude and went back in their phones. Tables also dirty. Only one who seemed to care was the guy cooking the steak and chicken on the grill.
  • MC
    Master Critic
    Oct 20, 2025
    4.0
    Food was decent, help was sub par. Went about 2 hours before close. They were out of half the stuff, when the server asked the kitchen guy if there was any carne asada left he told her he would have to drop some, but then didnt bother. Got the chicken which ended up being dry as it sat in the steam table for quite some time. They also said oh we are out of lettuce, which tends to be the most abundant item in chipotles. Was just super lazy service. So chipotle needs to up their wages to attract better workers, as the current ones are operating at a less then $12 an hour motivation level.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Hazle Township offer?

Chipotle Hazleton offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 543 Susquehanna Blvd?

The restaurant is open daily from 10:45 AM to 10:00 PM.