Dunkin'

3.5
414 reviews
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Business Details

604 Route 739, Hawley, PA
18428, United States
(570) 775-0203
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hawley, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
604 Route 739, Hawley, PA
18428, United States

Hours

Reviews

3.5
414 reviews
5 stars
170
4 stars
76
3 stars
41
2 stars
28
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, especially in the drive-thru, often exceeding 20 minutes.

Staff Performance

While some reviews praised individual staff members for their friendliness, many highlighted issues with overall staff morale, training, and professionalism.

Order Accuracy

Numerous complaints were made about incorrect orders, missing items, and poor food quality, indicating a lack of attention to detail.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions and poor maintenance of the store, contributing to a negative customer experience.

Management Issues

Many customers pointed to poor management as a root cause of the service and operational problems, suggesting a need for better oversight and staffing.
  • AC
    Angie Cuff
    Jan 2, 2026
    5.0
    Open back up!!! I miss my morning dunkin…
  • SA
    Sevine A
    Dec 2, 2025
    5.0
    Nicest D&D ive been too!
  • MF
    Mike Freeman
    Aug 13, 2025
    5.0
    Quick in and out service, or drive thru if needed.
  • JM
    Jovonnie Marrero
    Aug 12, 2025
    5.0
    After a long weekend at a music festival the coffee was so full of love I had to order a second and the staff were also very kind. Also inhaled the sandwich they made it was altogether a good experience
  • ML
    Melissa Lefebvre
    Aug 7, 2025
    1.0
    Worst Dunkin in the area. Expect to wait FOREVER whether you place a mobile order, drive thru, or go to the counter. Not to mention the food and drinks are not good compared to other Dunkins. This location cannot keep up with the volume. Being next to the highway, they should have more staff.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hawley, PA?

Dunkin' in Hawley, PA is open every day from 4:30 AM to 10:00 PM.

What special holiday drinks are offered at Dunkin' during the holiday season?

During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.