Panera Bread

Reviews

• EB

  Elizabeth Barron

  Oct 13, 2025
  1.0
  Ordered online, picked up, part of order missing. Noted at bottom of slip where it says Order Checked by....no name!! Obviously management needs better quality control. Nothing worse than expecting something from order and it wasn't included!
• TE

  Tasneem Elakhdar

  Jul 14, 2025
  5.0
  Always refreshing
• BK

  Ben Keel

  Jul 6, 2025
  5.0
  Helpful staff and a clean store make for a reliable experience.
• YW

  Yvonne Wilson

  Jun 19, 2025
  1.0
  My family and I have been going to this location for YEARS! Today our neighborhood was hit with a massive storm that caused our power to go out. When trying to figure out where to sleep and eat and how keep our food from going bad in our fridge, my husband and I decided to go to this panera for a quick dinner so that our three children wouldn’t have to eat in a pitch black house. When we arrived, I asked if orders where being taken at the counter or at the kiosk? They seemed like they were busy so I said, “I will make your life easy and order from the kiosk.” The worker behind the counter seemed relieved that he wouldn’t be bothered by me…. I ordered 3 bowls of kids mac n cheese, 1 half sandwich and small bowl of soup. I knew it was busy because other families had the same idea we had. My kids and I waited 20 minutes before they started asking where their food was, so I checked the order screen and saw 5 names ahead of me and 4 names under me. Another 5 minutes went by and I started to notice the names under me be completed before me. Then finally our buzzer rang that our good was done. I went to pick up my food but no food was on the counter, I wait at least 10 more minutes before I ask where my food is and the shift manager siad it was next, I then asked him if all if the other orders were completed before mine and he said, “Yes they came in before you.” I then said “A family came in after me and they left 10 minutes ago. They sat down ate and left.” There were at least 5 orders that were made and consumed by other customers. Of course they all left the restaurant before me. How does this make sense? So finally I received my food that was incorrect and in a to go bag, I then tell my kids to eat as it was now 45 minutes waiting for our food. The shift manager and another employee proceed to tell me that they were closing and that we couldn’t eat at the restaurant. I lost it!!!!! I said my kids have a house with no power and you’re gonna tell me that we can’t sit here for five minutes and quickly eat after waiting for almost an hour???? You guys have got to be kidding me!!! The shift manager then says, “ I don’t know what’s going on in your personal life, but whatever it is I’m sorry” I said whats going on is a damn storm that gave me no power as well as every single one of your customers here within the last 4 hours!!!! This kid had no clue how to be a decent human being!!! I could go on about these employees, but there aren’t words to truly describe how horrific they made me feel. They shouldn’t be in the industry and maybe need some more training on their time management skills. Needless to say, I will never eat here again!!!! Oh, and food was horrible!
• GG

  GARY

  Jun 9, 2025
  5.0
  Panera is always good. Best breakfast in town. Today I had the spinach egg bacon souffle. It was so tasty that I ate two. The staff was friendly and the service was great. I'll continue going there for the good food and wide selection of food choices.

Frequently Asked Questions About Panera Bread