Chipotle Mexican Grill

2.8
602 reviews
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About

Mexican Restaurant
Chipotle Havertown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
116 W Township Line Rd, Havertown, PA
19083, United States

Hours

Reviews

2.8
602 reviews
5 stars
183
4 stars
66
3 stars
64
2 stars
50
1 star
239

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty tables and food preparation areas.

Service Quality

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Customers frequently complained about low food quality, including cold, undercooked, or improperly prepared meals.

Portion Sizes

Several reviews mentioned small portion sizes and inconsistency in the amount of food served.

Availability of Ingredients

Customers expressed frustration over the restaurant being frequently out of key ingredients.
  • NS
    Nickolas Searock
    Jan 4, 2026
    3.0
    Went on a Sunday afternoon wasn't the worst food. The place is very unsanitary dirty floors and garbage laying everywhere. Cold food
  • NF
    Nicholas Fillhouer
    Jan 3, 2026
    1.0
    I’ve visited this location twice, most recently 1/3 at 8:30pm (1.5 hours before close). They were out of lettuce, corn, pico, and fajita veggies. Since they were out of all of these toppings I asked if they could add guacamole for free. They were not willing. I ordered 2 bowls, one of which didn’t have sour cream but it was added by mistake, when I made the employee aware of the mistake he proceeded to dig his gloved hand into the bowl to dig out the sour cream, no apology, no offer for an alternative. Despite all this the most disheartening part of my experience was how dirty the food preparation area appeared to be, (Beans mixed in with rice, meat mixed in with beans) and caked up salsas and spilled food all over the serving line. This was consistent with my first visit to this location in December. I’ve been a Chipotle loyalist for a decade and have never had a poor experience at any other location across the country but this location’s standards for cleanliness, quality and customer service are far below the rest. The management team responsible for this location should be embarrassed. I will not be returning to this location.
  • CD
    Chuong Doan
    Nov 7, 2025
    1.0
    All the recent reviews are 1 star. I went in to check it out since I was at Lowe’s. They were right, place was dirty, messy food prep area, trash and stains. Service was non existence. I went next door. This place needs to be shut down!
  • ME
    McKendra & Ed
    Nov 2, 2025
    5.0
    Great food, great service
  • DC
    David Cannon
    Oct 8, 2025
    5.0
    This chipotle always has the best chips

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Havertown serve?

Chipotle Havertown serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Havertown?

It is located at 116 W Township Line Rd, Delaware, Havertown, PA 19083, inside the Giant Shopping Center.