Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Wait Times
Customers frequently complained about long wait times for both drive-thru and in-store orders, often with no clear reason for the delays.
Food Quality
Several reviews mentioned food being stale, cold, or poorly prepared, with some customers experiencing food safety issues.
Management Issues
Feedback indicated problems with management, including unprofessional behavior and lack of effective staff training.
BT
Brad Toll
Nov 12, 2025
1.0
I wouldn't recommend breakfast at this Wendy's, waited for someone to come up to the counter even after yelling hello. The employee standing there wouldn't even talk to me. Someone came from the back. I want to order, coffee wasn't allowed to be made by me they put cream and sugar in you can't do it yourself.The vending soda machine was totally empty of almost everything. No power drinks no vitamin drinks no Lemonade's minute maids no tea 1 or 2 sodas but they did have water. But no ice. I ordered two breakfast sandwiches he couldn't speak English well enough to understand. So I pointed. The sandwiches were given to me cold. I had to eat in my sweatshirt and coat because they refused to turn the heat on or repair the unit he said. I asked for condiments he brought salt and pepper. Everything else they charge, almost as much as a sandwich.
Overall I would never go back to this Wendy's ever again under any circumstances. The atmosphere is bad the food is cold and bad, you can't have a decent cup of coffee and you can't even drink something from the vending machine. Nor did they have any of the fresh lemonades the units covers are off and empty. They talk about underperforming Wendy's how about don't even waste your time going drive by.
PF
Patrick Fota
Nov 3, 2025
1.0
This has to be the worst Wendy’s I’ve ever been to. I ordered the Asiago Ranch Chicken Club Combo. He asked me what drink I wanted and I said I will use the drink machine. He told me it was empty and he would have to give me a drink from the drive thru machine. When I received my food, the fries were over cooked and I could tell by the taste they haven’t changed their oil in a long time. I went to get ketchup to drown the taste of the fries and that was also empty. When I unwrapped my sandwich I discovered I was given just a regular spicy chicken sandwich. I was afraid to ask for a replacement and risk having something done to a new sandwich. When finished I went to throw my trash out only to notice every trash can was full. As I left I noticed every trash can outside was full and overflowing. It’s quite obvious that whoever owns this restaurant doesn’t care about it.
GB
Gary Battaglia
Nov 1, 2025
1.0
The absolute worst service 11/1 at 11:45 am. They got our order wrong after repeating the order 3 times then left out our soda then gave us attitude when we asked for a straw.
HS
harriet siegel
Oct 26, 2025
1.0
10/24 I entered drive up line about 1245 pm and was told there would be 20 minutes wait for all food. I said ok no hurry. 15 minutes later I gave my orderThen asked if I could have few napkins. Rudely told we ran out of napkins yesterday. I left.
Poor service and rude help!!Also glassy eyed!
With such a prestigious location, you should have more courteous help.
CC
Chyna Carr
Oct 9, 2025
1.0
Constantly locks the door and refuses to service customers that are in the lobby. Their ability to look you dead in the eye and ignore you is actually impressive. I have placed mobile orders during my limited lunch break and not been able to get them because they felt like locking the door. I’ll eat a pinecone before I eat here again.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Haverford, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Haverford, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (610) 525-4462.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Haverford Wendy’s serve breakfast?
Yes, this Wendy’s location in Haverford, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 555 West Lancaster Ave., Haverford?
Wendy's in Haverford is open daily from 6:30 AM to midnight for dine-in, drive-thru, and delivery services.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 555 West Lancaster Ave. has a drive-thru open every day from 6:30 AM to midnight.
Is Wendy's in Haverford currently open during the pandemic?
Yes, Wendy's in Haverford remains open and committed to serving customers through dine-in, drive-thru, and delivery.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available in the Apple App Store.
Does this Wendy's location serve breakfast?
Yes, the Haverford Wendy's serves breakfast, including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment options are accepted at Wendy's Haverford?
They accept American Express, Cash, Discover, Mastercard, and Visa payment options.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy’s menu website, mobile app, and in-restaurant nutrition posters.
Are there any coffee shops near Wendy's at 555 West Lancaster Ave.?
Yes, Starbucks is nearby where you can enjoy coffee or smoothies before or after your Wendy's visit.
What beauty salons are located near Wendy's in Haverford?
Nearby beauty salons include Hair by Trish, RAD Laser Hair Removal Center, and The Skin Artiste, perfect for a quick appointment around your meal.
Can I combine a visit to Wendy's with a nearby attraction or fitness activity?
Yes, Iron Fields, a pilates studio and community activity center, is close by and makes a great stop before or after dining at Wendy’s.