Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
392 reviews
5 stars
156
4 stars
76
3 stars
61
2 stars
32
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Management Issues
Several customers reported negative experiences with management, including yelling at employees and being unprofessional.
Food Quality
Mixed feedback on food quality; some customers enjoyed their meals while others received cold or poorly prepared food.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty floors and unclean dining areas.
Customer Experience
Many customers expressed frustration with the overall dining experience, citing issues with order accuracy and staff behavior.
- STSerena TaylorNov 13, 20254.0Late night baked potato hit the spot. Service was great, staff was patient and kind.
- DSDee SNov 10, 20253.0I went through the drive thru. Ordered small fries, cheeseburger with tomato and mayonnaise, and a Diet Coke. Fries were cold and the hamburger was also cold and dried out. Tasted like they scraped off the usual toppings and replaced them with the tomato and mayonnaise. I could taste the mustard.
- JNJoe NwankwoOct 13, 20255.0This location gave me my meal promptly. With no errors, and it tasted like wendys!
- FFFrisky FoxOct 4, 20251.0Walked in with a friend to get dinner and while at the order screen we hear a manager lady from behind the counter just completely yelling at her employees. We stopped ordering and left
- TVTbear VSep 17, 20251.0One of the most frustrating Wendy’s I’ve been to. Every time I go through the drive-through it’s incorrect my order. Tonight I ordered a five dollar biggie bag. A pecan salad, a large fry and 4 piece nugget with a sprite. The biggie bag was missing the Fries, the ladies kind of arguing with me in regards to what I ordered. And then tells me I have to pay more for my nuggets after she already took my card. Then I ordered a second drinkprior and all they give me is a small sprite and no other drink and as I tell her, I’m still missing a drink. She tells me she didn’t charge me for it and wants to take my card again. Wendy’s, what is going on?? Not professional nor was it correct to try and argue with a customer. Apparently several people have had issues with this older woman. I think retraining might be needed… especially when people are kindly asking for what they ordered.. Go inside if you need to order. Update: dining inside can be just as rough. The employees have no concept of inside voices. They talk and argue at full volume there. Don’t go here if you want a calm place to eat
Frequently Asked Questions About Wendy's
Is Hatfield Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hatfield, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hatfield, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (215) 716-3517.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hatfield Wendy’s serve breakfast?
Yes, this Wendy’s location in Hatfield, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Hatfield Wendy's location currently open?
Yes, the Hatfield Wendy's is open and committed to serving quality food every day.
What are the drive-thru hours for Wendy's in Hatfield, PA?
The drive-thru is open from 9:00 AM to midnight Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
Does Wendy's in Hatfield serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
How can I find out if Wendy's delivery is available near me?
Use the Wendy's app or visit order.wendys.com and enter your delivery address in the delivery search field to check availability.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I see the Wendy's menu and prices for this location?
Menu and pricing details are available at https://order.wendys.com or on the mobile app after selecting this location.
How can I contact the Hatfield Wendy's location for questions or feedback?
Call (215) 716-3517 to reach the location directly, or contact customer care via the Wendy's website or call 888-624-8140.
What restaurants are nearby Wendy's in Hatfield that I might visit before or after eating?
Nearby restaurants include Vinny's Pizzarama 2, Popeyes Louisiana Kitchen, Tellez Marella Diner, Sahara Mediterranean Grill And Lounge, and Baskin-Robbins for dessert.
Is there a pharmacy near the Wendy's location for any quick errands?
Yes, Walmart Pharmacy and DazTech. Inc are nearby, making it convenient to combine a visit to Wendy's with picking up prescriptions or medical supplies.
What nearby services or stores can I access near Wendy's in Hatfield?
Nearby you can find Verizon and Metro by T-Mobile for mobile services, Santander Bank Branch for banking, and the UPS Store for shipping and printing needs.