Wendy's

3.6
396 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1260 Bethlehem Pike, Hatfield, PA
19440, United States

Hours

Reviews

3.6
396 reviews
5 stars
159
4 stars
76
3 stars
61
2 stars
33
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly from management, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, both in the drive-thru and dine-in, causing frustration among customers.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold and poorly prepared items, indicating inconsistency in food quality.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and unkempt dining areas, detracting from the overall experience.

Wait Times

Customers consistently experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
  • KO
    Katrena Oden
    Dec 23, 2025
    5.0
    Staff was friendly. I was greeted with a nice smile and I was asked, how are you doing today? The food tasted good and it was served nice and hot. No long line for drive thru services. My orders were filled correctly. We enjoyed the cheese burgers, french fries, chicken nuggets and vanilla frosted ice cream.
  • DL
    Dillon Losey
    Dec 19, 2025
    5.0
    Great experience
  • DS
    Dee S
    Nov 10, 2025
    3.0
    I went through the drive thru. Ordered small fries, cheeseburger with tomato and mayonnaise, and a Diet Coke. Fries were cold and the hamburger was also cold and dried out. Tasted like they scraped off the usual toppings and replaced them with the tomato and mayonnaise. I could taste the mustard.
  • JN
    Joe Nwankwo
    Oct 13, 2025
    5.0
    This location gave me my meal promptly. With no errors, and it tasted like wendys!
  • FF
    Frisky Fox
    Oct 4, 2025
    1.0
    Walked in with a friend to get dinner and while at the order screen we hear a manager lady from behind the counter just completely yelling at her employees. We stopped ordering and left

Frequently Asked Questions About Wendy's

Is Hatfield Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Hatfield Wendy's location currently open?

Yes, the Hatfield Wendy's is open and committed to serving quality food every day.