The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Mixed feedback on customer service, with some employees praised for their helpfulness while others were reported as rude or unresponsive.
Store Cleanliness
The store is generally noted for being clean and well-organized, although there are complaints about the cleanliness of the women's bathroom.
Product Availability
Customers appreciate the variety and freshness of products, but there are recurring issues with stock levels and missing items, particularly in online orders.
Pricing
Prices are perceived as high compared to competitors, but some customers find good deals and appreciate the gas rewards program.
Deli Experience
The deli service has received negative feedback regarding long wait times and malfunctioning order systems, impacting customer satisfaction.
KG
kadian Gordon
Dec 18, 2025
1.0
I bought a roblox gift card here for my son for his birthday that is not working and they refused to refund or exchange the card telling me I need to call Roblox. Did I purchased the card at Roblox? If it was a $10 card it would not have been bad its $100 and I refuse to let it go. I will be reaching out to the BBB to file a complaint. Very disrespectful customer service
SB
Sam Bower
Nov 23, 2025
5.0
Got exactly what we wanted. Found everything very easy and easy checkout.
BB
Barry Berkhimer
Nov 17, 2025
5.0
Had everything I needed
ET
Em Tee
Nov 11, 2025
5.0
Nicely laid out design of the store.
SS
Susan Stein
Oct 22, 2025
4.0
Supermarkets are an interesting enterprise to begin with. I've been doing the grocery shopping for over 60 years & have seen some old ones go & new ones take their place. I remember the Penn Fruit & A&P of my childhood, & hated to see the local Clemmens go. ACME is still around but of the 2 in this area, 1 isn't like the ACME of the 40s-50s. We're in an area full of markets, between 2 Giants, close to an Aldis, a Wegman's, not far from Costco & BJ's in 1 direction & Sam's Club in another, a Whole Foods almost next door to a Giant, & a Redner's a few short miles away & a Sprouts in the opposite direction. Plus there's a Wies' just up the road. And there's a Weaver's Way Co-Op in town. With all these choices I mostly wind up at Giant. There choices are plentiful, & I can almost always find what I'm searching for. All these markets are clean altho there are items I can only find if I go to another store.
What are the regular operating hours for GIANT at 1540 Cowpath Rd, Hatfield, PA?
GIANT is open daily from 6:00 AM to 11:00 PM.
Are there any special holiday hours for GIANT?
Yes, on certain holidays GIANT has special hours, such as closing early at 2:00 PM on November 27, 2025 and being closed on December 25, 2025.
What types of payment does GIANT accept?
GIANT accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
What languages are spoken at GIANT in Hatfield?
GIANT staff can assist customers in English, Russian, and Spanish.
Which mobile apps can I use to shop at GIANT?
You can use GIANT's mobile app available on both Android and iOS via the Google Play Store and Apple App Store.
What customer services does GIANT provide?
GIANT offers Flu Vaccinations, RedBox rentals, Blue Rhino propane exchange, Hallmark cards, a coffee shop, and services like easy scan, pick-up (attended), Coinstar, WiFi, and signature wedding packages.
Is there a pharmacy service near GIANT at 1540 Cowpath Rd?
Yes, GIANT Pharmacy is located nearby providing convenient access to prescriptions and healthcare products.
Can I find financial service options close to GIANT?
Yes, nearby financial services include Coinme for currency exchange, Western Union for money transfers, Citizens ATM, LibertyX Bitcoin ATM, Santander Bank ATM, and OneMain Financial.
Are there any fitness or beauty salons close to GIANT where I can visit?
Yes, nearby you will find Snap Fitness gym and tanning salon, Artech Nail Bar Salon, Great Clips hair salon, Images Salon Inc, and Ashleigh Petriga Hairstylist for beauty and wellness services.
What shopping or dining options are near GIANT at 1540 Cowpath Rd?
Snyder Square Shopping Center is nearby for shopping needs, and Chinatown Chinese Restaurant offers Asian dining options close to GIANT.