Many customers reported issues with stale rolls and inconsistent food quality, leading to disappointment.
Customer Service
Numerous reviews highlighted poor customer service, particularly from the owner, with complaints about rudeness and unprofessional behavior.
Pricing
Customers noted that the prices are higher than competitors, with some feeling that the quality did not justify the cost.
Consistency
While some customers praised the consistency and quality of the food, others experienced significant discrepancies in their orders.
BP
Brian Pogue
Dec 26, 2025
1.0
Ordered a PRIMO turkey diablo tonight for dinner. Got home to enjoy a rock hard roll. Like others I will NOT be back to this location… I will drive another 10 min to warrington. Not to mention I’ve had issues in the past with smug Un- inviting employees. I experienced nothing but disappointment and will not return!!!!!!!!! Not just a hoagie. “A DISSAPOINTMENT”
LJ
Lisa Jackson
Dec 5, 2025
2.0
Go the extra 4.5 miles to the Warrington location and thank me later. I've been on a roast beef hoagie bender the last couple weeks and have ordered about 6 times total from Hatboro or Warrington. The four hoagies I've had from Warrington were INCREDIBLE! Mouth watering, craving it again as soon as I finish kind of incredible. Hatboro takes the same ingredients and turns them into a huge disappointment. Everything is tossed into the roll haphazardly and unevenly so you never get a consistent bite. They don't season, so the flavors are bland. The rolls were stale both times as well which made it a chore to eat.
BG
Bill Grabfelder
Nov 11, 2025
2.0
Stale, hard rolls no matter what time of day you order.
MC
Mary Capella
Nov 7, 2025
1.0
I had the most terrible case of food poisoning after ordering here last week. Please check your refrigerators.
AA
AMK
Sep 13, 2025
1.0
Got ripped off with help of Ubereats. Ordered one sandwich, saw that I could make changes ie no salt extra meat extra cheese ect. Every change created a new sandwich so when I went to place the order each change was another sandwich. I never got the food as I cancelled it after I hit enter on Uber Eats seeing a $108.10 total. I notified Primo Hoagies in Hatboro and Warrington and Ubereats. They had no record on their computer of the order and both were instructed to void the transaction.
It was processed in Hatboro. I went to the store spoke with an employee named Mark who's hands were shaking violently hopefully for medical reasons and not drug induced.. He told me to speak with Steve the manager who wasn't there. I was told to come in the next day with the credit card and he would take care of it. I met Steve who was rude and did not issue my refund as we discussed on the phone. If you eat at this location beware of their over charging and the faulty website menu. I'll stick with Warrington store were employees and managers treat you with respect. Mark needs to be drug tested. Signed: A. Katz, RN
What type of cuisine does PrimoHoagies in Hatboro serve?
PrimoHoagies specializes in Philly-born hoagies with old fashioned Italian specialty sandwiches made on sesame-seed rolls.
What are the opening hours of PrimoHoagies in Hatboro?
PrimoHoagies is open daily from 10:00 AM to 8:00 PM, but it is closed on November 27, 2025 for the holiday.
Does PrimoHoagies offer delivery and pickup services?
Yes, PrimoHoagies offers in-store pickup, delivery, and same-day delivery services.
What payment options are accepted at PrimoHoagies?
PrimoHoagies accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food ahead of time at PrimoHoagies Hatboro?
Yes, PrimoHoagies supports order and pay ahead services through their online ordering platform.
Does PrimoHoagies Hatboro provide catering services?
Yes, PrimoHoagies offers catering services for its customers.
Are there vegetarian and vegan options available at PrimoHoagies?
Yes, PrimoHoagies serves vegetarian and vegan options along with comfort food and brunch.
What nearby places can I visit before or after dining at PrimoHoagies Hatboro?
You can visit nearby places such as Jones'n Bagels for coffee and bagels, Quigs Pizzeria/Grille for Italian pizza, or Dunkin' Donuts for coffee and donuts.
Are there any beauty salons near PrimoHoagies Hatboro?
Yes, nearby beauty salons include Tiano Hair & Beauty Salon, SalonOn Main, Razor Reese's Salon, Lisa Nails & Spa, and DeLoach Essentials Salon.
Is PrimoHoagies Hatboro accessible for children and does it offer dine-in?
PrimoHoagies welcomes children and offers dine-in seating for customers.