PrimoHoagies

4.3
315 reviews

About

Sandwich RestaurantDeliCatererTake Out RestaurantFast Food Restaurant
Philly-born counter-serve sandwich chain known for its subs / hoagies built on award winning sesame-seed rolls. Serving Hatboro, PA.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

PrimoHoagies
313 North York Road, Hatboro, PA
19040, United States

Hours

Reviews

4.3
315 reviews
5 stars
203
4 stars
63
3 stars
9
2 stars
14
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude behavior from the owner and staff, leading to dissatisfaction among customers.

Food Quality

While some customers praised the quality and taste of the hoagies, others reported issues with stale bread and incorrect orders.

Pricing

Many customers found the prices to be high compared to other sandwich shops, with some feeling that the quality did not justify the cost.

Order Accuracy

Several reviews mentioned problems with incorrect orders and issues with online ordering, leading to frustration among customers.

Consistency

Some customers noted a decline in consistency regarding food quality and service, with mixed experiences reported over time.
  • BG
    Bill Grabfelder
    Nov 11, 2025
    2.0
    Stale, hard rolls no matter what time of day you order.
  • MC
    Mary Capella
    Nov 7, 2025
    1.0
    I had the most terrible case of food poisoning after ordering here last week. Please check your refrigerators.
  • KB
    Kağan Balcı
    Sep 17, 2025
    1.0
    The owner of this shop is very rude and may use offensive language, such as ‘malaka.’ I do not recommend ordering from this place !!!
  • AA
    AMK
    Sep 13, 2025
    1.0
    Got ripped off with help of Ubereats. Ordered one sandwich, saw that I could make changes ie no salt extra meat extra cheese ect. Every change created a new sandwich so when I went to place the order each change was another sandwich. I never got the food as I cancelled it after I hit enter on Uber Eats seeing a $108.10 total. I notified Primo Hoagies in Hatboro and Warrington and Ubereats. They had no record on their computer of the order and both were instructed to void the transaction. It was processed in Hatboro. I went to the store spoke with an employee named Mark who's hands were shaking violently hopefully for medical reasons and not drug induced.. He told me to speak with Steve the manager who wasn't there. I was told to come in the next day with the credit card and he would take care of it. I met Steve who was rude and did not issue my refund as we discussed on the phone. If you eat at this location beware of their over charging and the faulty website menu. I'll stick with Warrington store were employees and managers treat you with respect. Mark needs to be drug tested. Signed: A. Katz, RN
  • KL
    Karen Lavery
    Aug 11, 2025
    2.0
    Went to Primo’s in Hatboro, ordered a cracked pepper Turkey with cheese, LTO, oregano, pepper, sweet and hot peppers. Store had one other customer while I was waiting. Got home, and the 8” seeded roll was as hard as a brick. (Won’t let me share the video) and plenty of sweet and hot peppers, No Onion whatsoever (makes a hoagie), and the mushiest tomatoes you ever ate. I called, and the young girl with black hair apologized, which I thanked her for. When I said the bread was stale, she told me to hold on, and when she came back on, she said to give her my name, number and they would give me a store credit. I told her they should check the rolls for other orders because they were stale, very sharp and hard to eat. She told me they bake them fresh everyday and then literally hung up. I did call her back, say how very rude she just was, and I would say something to the ownership. Here is the video about what I received. No customer should be hung up on because of pointing out a quality issue to them. Bragged about Primo’s to my friend, and said I would pick one up to share, very embarrassed. 🙁

Frequently Asked Questions About PrimoHoagies

What type of cuisine does PrimoHoagies in Hatboro serve?

PrimoHoagies specializes in Philly-born hoagies with old fashioned Italian specialty sandwiches made on sesame-seed rolls.

What are the opening hours of PrimoHoagies in Hatboro?

PrimoHoagies is open daily from 10:00 AM to 8:00 PM, but it is closed on November 27, 2025 for the holiday.