Wendy's

Reviews

• BT

  Bryant Taylor

  5 days ago
  1.0
  One of the employees accidentally made my sandwich wrong which is understandable. My issue is with how the owner handled it. I got home and realized it was incorrect. I called in for a refund and was told I would have to return the meal. I explained I have a 1 year old and that would be difficult. I ended up going back for the refund. When I got to the drive through the owner told me I would have to come inside. I explained that I have a one year old and there is no difference between refunding it at the counter or the window. He then told me their system was down. I told him I would accept cash. He said that he would not refund me even though I returned the meal. It wasn't until after I refused to move that he refunded me. The problem was that he only refunded me half of the cost. I explained that he had a copy of the receipt and I returned the meal. Finally he refunded the full amount. He's a shady greedy guy with an attitude. I can only imagine how he treats employees or runs the restuarant. At the end, he had the nerve to tell me to never come back. He needs to learn accountability and take courses in customer service. Hopefully wendy's corporate office can retrain him.
• JM

  James McDade

  Dec 9, 2025
  1.0
  I have not had any good experiences at this Wendy's. I have ordered from this location 6 times. It is the closest location to my home but I bypass this restaurant because they have been so terrible across the board. I have waited in the drive-thru once for 45 minutes and another 2 times for over 30 minutes. All 6 times the order has been wrong, with 5 of those times having 3 or more missing items. The final time I ordered there. I placed a mobile order and drove over just to find they closed the store 2 hours earlier than their posted hours on the internet. I wont go here again!
• DE

  draven elliott

  Dec 3, 2025
  2.0
  The food is good. But every time I order food from there, I usually always have 1-2 items missing. This time happened to be my Chili, before was either my drink or fries or even the main thing my burger. If you get everything, it's great. Just won't order there alot again.
• BJ

  Ba Ran Jan

  Dec 2, 2025
  1.0
  Drive thru at night shift is not respecting ppl. Acts like a boss
• M0

  Manny Irizarry I 1 and half 0

  Oct 27, 2025
  1.0
  this place is a joke me and my daughter went i side to eat and no one try to help us and after 10min standing there they said the guy who on the register is in the bathroom. for the past 20min that crazy

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