Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, with customers often receiving missing items or wrong food.
Staff Attitude
Feedback indicated a mix of staff attitudes, with some customers experiencing rudeness or indifference, while others noted polite and helpful employees.
Cleanliness
Several reviews mentioned poor cleanliness standards, including dirty floors and unsanitary conditions.
Food Quality
While some customers enjoyed the food, others reported that it was often cold, poorly prepared, or not up to Wendy's standards.
NC
Nicole Crew
Feb 19, 2026
1.0
Went to this Wendy’s and got home just to realize my fries were missing. Annoying, but whatever mistakes happen.
What didn’t need to happen was the manager’s attitude when I called. Angela was rude from the start, acting like I inconvenienced her by calling about THEIR mistake. She read my caller ID out loud in this weird, petty tone and then hung up on me mid-sentence. Like…?
Telling me to “come back tomorrow” with zero apology after hanging up is crazy work. If you’re in management, at least act like it. Basic accountability and respect isn’t that hard.
NC
nate Crespo
Feb 1, 2026
1.0
Took 15 minutes for 2 combo meals while I'm the only person there. Step up your game Wendy's
MB
Michael J. Burns
Jan 14, 2026
2.0
Consistency was below par. From a consumer-protection standpoint, it’s best practice to provide some form of proof of purchase, even if a receipt printer is unavailable.
BT
Bryant Taylor
Jan 8, 2026
1.0
One of the employees accidentally made my sandwich wrong which is understandable. My issue is with how the owner handled it. I got home and realized it was incorrect. I called in for a refund and was told I would have to return the meal. I explained I have a 1 year old and that would be difficult. I ended up going back for the refund. When I got to the drive through the owner told me I would have to come inside. I explained that I have a one year old and there is no difference between refunding it at the counter or the window. He then told me their system was down. I told him I would accept cash. He said that he would not refund me even though I returned the meal. It wasn't until after I refused to move that he refunded me. The problem was that he only refunded me half of the cost. I explained that he had a copy of the receipt and I returned the meal. Finally he refunded the full amount. He's a shady greedy guy with an attitude. I can only imagine how he treats employees or runs the restuarant. At the end, he had the nerve to tell me to never come back. He needs to learn accountability and take courses in customer service. Hopefully wendy's corporate office can retrain him.
JM
James McDade
Dec 9, 2025
1.0
I have not had any good experiences at this Wendy's. I have ordered from this location 6 times. It is the closest location to my home but I bypass this restaurant because they have been so terrible across the board.
I have waited in the drive-thru once for 45 minutes and another 2 times for over 30 minutes. All 6 times the order has been wrong, with 5 of those times having 3 or more missing items.
The final time I ordered there. I placed a mobile order and drove over just to find they closed the store 2 hours earlier than their posted hours on the internet.
I wont go here again!