Brand Certified
Wendy's
3.2(1216 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
5103 Jonestown Rd., Harrisburg, PA
17112, United States
Certified by Wendy's • Mar 01, 2026
(717) 541-0232
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/pa/harrisburg/5103-jonestown-rd
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.2
1,216 reviews
5 stars
364
4 stars
274
3 stars
159
2 stars
105
1 star
314
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times even when the restaurant was not busy.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and unclean food preparation practices.
Customer Service
There were numerous complaints about rude and unprofessional staff behavior, with some customers feeling ignored or disrespected.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or improperly prepared items.
- SMSean MorrisFeb 15, 20262.0Edit to add it ended up taking 25 minutes for our food and we were a mobile order. Another edit... The food wasn't even fresh! What the actual heck was I waiting for then??? Original: It's Sunday at 7 PM. there are 5 cars lined up in parking spots all awaiting food for 10+ minutes. But I believe the issue is that this place isn't staffed. I only see 2 people inside! Cutting staff isn't the way to cut costs.
- MLMelvin LiveFeb 14, 20261.0I am writing to bring to your attention an incident that occurred on February 13, 2026, at approximately 7:25 PM EST, at your drive-thru. I stopped by and was approached by a very nice employee who offered to buy my dog some ice cream. They kindly handed it to me, which I appreciated. However, shortly after, the manager came around the corner and started to say that they don’t do that, and then proceeded to urge and argue with one of the employees in a very unprofessional manner. The way the manager spoke was rude and completely inappropriate. What made the situation worse was that the manager’s behavior continued even after we left the drive-thru and was still urging and arguing with the employees, which I found to be totally unprofessional and embarrassing for everyone involved. I believe it’s important that the management team be aware of this incident, as it reflects poorly on the level of professionalism and customer service at this location. I kindly request contact information for the appropriate personnel so I can further discuss this matter. Thank you for your attention to this issue. I hope steps will be taken to ensure a more respectful and professional environment in the future.
- JCJason CarpenterJan 27, 20261.0Asked for empty cup going through the drive thru and told needed to buy a soda
- MAMatt ArriolaJan 12, 20263.0The speed of service at this location is always extremely slow, even though it's never busy.
- SKSneha KarmaniDec 1, 20253.0Too slow. Suck in the queue for the last 30 mins, still waiting for my order after paying. Have a hungry kiddo in the car!!!
Frequently Asked Questions About Wendy's
Is Colonial Park Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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