Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple reviews highlighted unsanitary conditions, including dirty floors, tables, and soda dispensers.
Service Speed
Customers frequently reported extremely slow service, with long wait times even when few customers were present.
Employee Attitude
Feedback indicated a mix of friendly and rude staff, with several instances of employees being inattentive or dismissive.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration.
Food Quality
While some customers enjoyed the food, others reported cold or poorly prepared items, including complaints about food safety.
KW
Katlynn Wentz
Nov 1, 2025
5.0
The Manager forgot mayo on a sandwich and apologized MULTIPLE times and even gave my child a free frosty bc of a simple mix up that wasn’t a big deal. Very much appreciated!!
CC
Curtis cutler
Oct 17, 2025
1.0
Place was dirty , no barbecue sauce, my wife went nextdoor to Chick-fil-A and got her food and ate it before I got my food. There were no napkins in condiment bar.
TB
Travis Brubaker
Aug 15, 2025
5.0
Great experience,good food,friendly workers! Waited approximately 2 minutes for my food!
DD
Derrick
Aug 15, 2025
4.0
This place is fairly run down, but the employees here were all nice and our food was hot, and I didn't get food poisoning yet so.....
BT
Brian Thompkins
Aug 9, 2025
4.0
It was okay. I tried the new Wednesday experience it was okay I just didn't really like the mystery sauce
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Harrisburg, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Harrisburg, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (717) 541-0232.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Colonial Park Wendy’s serve breakfast?
Yes, this Wendy’s location in Harrisburg, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 5103 Jonestown Rd., Harrisburg, PA?
The drive-thru at this Wendy's location is open daily from 10:00 AM to 12:00 AM (midnight).
Is this Wendy's location open for dine-in and takeout?
Yes, this Wendy's offers dine-in, takeout, drive-thru, and delivery services where available.
How can I order food online from this Wendy's?
You can order online via the Wendy's app or at https://order.wendys.com by selecting this location.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location. You can view breakfast options on the Wendy's app or website.
What payment methods are accepted at Wendy's on Jonestown Rd.?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 5103 Jonestown Rd. for feedback or questions?
You can call this location directly at (717) 541-0232, or reach out to Wendy's Customer Care via their Contact page or Customer Satisfaction Survey online.
Are Wendy’s gift cards available at this location?
Yes, gift cards are available in-restaurant or online through the Wendy’s gift card portal.
What nearby fast food options are available around Wendy's on Jonestown Rd.?
Nearby fast food options include Arby's, Chick-fil-A, Raising Cane's Chicken Fingers, Red Robin Gourmet Burgers, and another Wendy's. This provides several alternatives for quick meals in the area.
What nearby amenities can I visit before or after dining at Wendy's?
You can visit Colonial Commons shopping center, Hobby Lobby for arts and crafts, The Home Depot for home improvement needs, or Kathy's Hallmark Shop for gifts and cards nearby.
Is there public transportation or services near Wendy's to help visitors get here?
Nearby public services include Lower Paxton Township government offices and rental services like Penske Truck Rental. These can assist visitors in planning their trip or acquiring transportation needs.