Shangrila Restaurant and Bar

Reviews

• BC

  B C

  3 days ago
  5.0
  We had a large order to go for a late dinner with guests. Everything was delicious. Butter chicken remains the favorite followed closely by the steak Hibachi beef fried rice. Very fast ordering and pickup.
• ND

  NCL DS

  Jan 4, 2026
  5.0
  The hibachi food was great and served in big portions. We had the table to ourselves since there were no other customers that night, and even though they were close to closing, they still allowed us to dine in. Since we were staying at the hotel next door, we also received a 5% discount on the food. Overall, our hibachi experience was great.
• MC

  Mike Crawford

  Jan 1, 2026
  3.0
  Not very entertaining compared to other Japanese steak house we have been to. The food wasn't as good. The service was below average. The chef didn't do very. Many tricks or unique things and his volcano feel apart. The atmosphere was bland as well as the food was bland as it was seasoned with salt and pepper. Needless to say it was sub par.
• HT

  Heather Tedder

  Dec 28, 2025
  4.0
  Had a great meal with a server who did her very best.
• JP

  Jackie Pumphrey

  Dec 17, 2025
  2.0
  My Husband, myself and our daughter used to go here often. We were in town yesterday and decided sushi sounded good. We showed up around 5pm. Not a soul there. Up until this visit we were always very happy with service and food. Unfortunately this trip was a huge let down. During our dining experience we were the only table there the whole time. Our waitress although pleasant enough seemed confused and got everything wrong. Served me bottled beer when I asked for draft and she never brought my daughter's drink. After a bit of a wait we get that sorted and appetizer ordered. Appetizer comes and we get no appetizer plates making it hard for 3 people to share. Then we realised we were short one set of silverware. So we had to wait for that to eat. After that our waitress just disappears. So we wait maybe 15 mins and she comes back. We place our sushi order. Since all the sushi is served on one plate it's hard to tell which is which. But we notice the sushi rolls have suddenly shrunk down. We ordered 7 rolls. And it was barely enough for the 3 of us. We always order the same kind and amount so we know what the portion is usually like. Usually we have lots leftover that's why we order so much. We didn't realize until after we left that we never even received our Hawaiian roll. But all of the sushi was good. The guy that always makes it does a good job. But while we are eating our dinner our waitress is no where to be found. Drinks running low. We finish still no waitress so we wait for sometime for our check. Again we were the only table there. We were there about an hour. Finally she brings our check. Despite poor service we still tipped generously and tipped the sushi chef. Unfortunately our favorite sushi spot is no longer a favorite and I don't think we will return. Between the service and shrinkage of portions of the sushi rolls, plus the place seems to look more run down everytime we go. The tables and floors are sticky and the bathrooms are really run down. Everytime we come stalls are out of order. Last night all of them but one were. But with us being the only table during our visit it wasn't an issue. I'm sad that we will have to find another sushi place to make our favorite spot. Unfortunately I don't see them lasting much longer. Especially when we were the only table during what should of been a dinner rush. I wish them luck on turning it around.