McDonald's

3.4
1119 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
720 Division St, Harrisburg, PA
17110, United States

Hours

Reviews

3.4
1,119 reviews
5 stars
380
4 stars
201
3 stars
203
2 stars
110
1 star
225

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or dismissive behavior.

Food Quality

Food quality is inconsistent, with reports of cold, dry, or improperly prepared items, alongside some positive mentions of fresh food.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms, is frequently criticized, with many customers noting unsanitary conditions.

Order Accuracy

There are numerous complaints about incorrect orders being given, with customers often receiving items they did not order.

Wait Times

Customers frequently mention long wait times for both drive-thru and in-store orders, indicating inefficiencies in service.
  • TB
    Tina Bailey
    Nov 13, 2025
    2.0
    Food was over cooked and cold..wasn't happy and the price wasn't worth the cold over cooked food..
  • NC
    Nyla Cruz
    Oct 23, 2025
    5.0
    I go in the drive thru almost every night to buy the same things with two separate orders or to use points and I've never had a issue with the food or the customer service. It's usually been all girls and as a girl myself the atmosphere is amazing they're all kind, well spoken, patient, and helpful.
  • JP
    Jazmyne Persinger
    Oct 21, 2025
    1.0
    They gave me a small when I paid for a medium they took to long
  • CJ
    Carl Jones
    Oct 18, 2025
    1.0
    Food took forever and the woman’s bathroom was nasty !! Pads on the floor , dirty pantys , and pregnancy tests on the floor , toilet paper everywhere!!
  • SS
    sabina
    Oct 16, 2025
    1.0
    Absolutely Disgusting I oder a spicy mcchicken and there was maggots on my bun I threw it away immediately . My sweet and sour sauce smell and looked expired close to a dark brown color . The ladies there had no properly uniform she was scratching her nose disgusting !!! Only thing that was good was my fries but I’m not even sure if they were safe to eat . I was driving and eating I didn’t even look at my fires . I feel sick to my stomach.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 720 Division St, Harrisburg?

McDonald's at 720 Division St, Harrisburg is open daily from 6:00 AM to 11:00 PM.

Does McDonald's at this location offer drive-thru service?

Yes, the McDonald's at 720 Division St has a drive-thru open daily from 6:00 AM to 11:00 PM.