McDonald's

3.3
1476 reviews
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Business Details

4605 Jonestown Rd, Harrisburg, PA
17109, United States
(717) 652-7035
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4605 Jonestown Rd, Harrisburg, PA
17109, United States

Hours

Reviews

3.3
1,476 reviews
5 stars
484
4 stars
295
3 stars
260
2 stars
122
1 star
315

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, with several customers emphasizing the need to check bags before leaving.

Food Quality

Customers expressed dissatisfaction with food quality, including undercooked items, stale products, and incorrect preparation.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty dining areas and unsanitary conditions.

Management Improvement

Some reviews indicated that new management has improved service quality, but inconsistencies remain.
  • HH
    Hayden
    3 days ago
    1.0
    They gave me a wrong order I ordered 2 cheeseburgers 1 large fry 1 medium fry and one McFlurry and what came in was one large fry a coke and a chicken sandwich
  • JN
    Jenna Noel
    Oct 28, 2025
    5.0
    Even though they originally forgot my McChicken in my first order they made it right when I came back. The same person working the drive through I've encountered before.... They have such wonderful customer service skills other workers should take note. I would of wrote off the place if not for the person working the drive through on Oct 28th at 11pm.
  • AC
    Anthony C
    Oct 27, 2025
    2.0
    They had about 10 employees in the back handling orders and NOT 1 person up front taking orders. And the food still took forever to come out! Was NOT HAPPY!!! 💯
  • AK
    Alex Krayo
    Oct 25, 2025
    3.0
    Went here with my wife and kids since Monopoly is still going on. I got a big Mac meal with a large fry and large drink. My wife got a large fry. Non of us got any physical game pieces. That's literally the only reason we went to McDonald's instead of another restaurant. On top of it the Fry's were undercooked and my big Mac hardly had any sauce so it tasted like a bread and lettuce burger. I recommend everyone avoid this location. Edit: I was reached out to by the General Manager of this location after leaving a one star review for my visit. It was clarified to me that their distribution for the Monopoly pieces ran out way earlier than anticipated due to it being "while supplies last". Since the game pieces not being on items seems to be more of a corporate issue instead of an issue with this location, I've upgraded my original review.
  • ML
    Melissa Lucenti
    Oct 2, 2025
    1.0
    They never get all the food in the bag. Tired of being left hungry.
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Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's at 4605 Jonestown Rd, Harrisburg, PA?

McDonald's is open daily from 4:00 AM to 12:00 AM (midnight).

Can I order delivery from McDonald's and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 11:30 PM. You can order online via their delivery website.