McDonald's

3.2
2260 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2929 Paxton St, Harrisburg, PA
17111, United States

Hours

Reviews

3.2
2,260 reviews
5 stars
700
4 stars
392
3 stars
396
2 stars
212
1 star
560

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and curbside orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and inattentive.

Food Quality

Several customers expressed disappointment with the quality of food, mentioning cold or stale items.

Cleanliness

While some noted cleanliness, others reported dirty tables and unsanitary conditions.
  • AR
    Ayana Ritchie
    5 days ago
    1.0
    Forgot an item and had to pay more than the price of the food to get it again
  • CN
    Cathy Nelson
    Dec 31, 2025
    3.0
    They were out of unsweetened iced tea. How do you run out of a basic item?
  • BJ
    Bob Jobz
    Dec 27, 2025
    1.0
    It’s 3:30am and they are not selling lunch anymore and they are supposed to start breakfast at4:00am I feel like this is false advertisement
  • AC
    Anna Clark
    Dec 18, 2025
    1.0
    Delivery window system is absolutely the worst one so far. The phone number does NOT work and you're sitting in everyone's way and nobody comes to the window. Yall need a better method. 🙄
  • SS
    stambolas
    Dec 9, 2025
    3.0
    I really like McDonalds food, and their App was always easy to use (probably the best in the business). But, almost every one of their locations have become focused on delivery to the exclusion of regular customers. This locations is no exception. Today I ordered three (3) burgers and one (1) order of fries in the App; went through the drive-thru; was directed to park int he "Drive-Thru" parking area; After 15 minutes went into the store to see if I had been forgotten. The staff was hustling, filling large shopping bags for the many delivery drivers waiting. I asked about my food and was handed my bag of very cold food that had to be reheated at home. I'm close to abandoning McD's, as they have apparently already abandoned their non-delivery customer base.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's offers a drive-thru that operates 24/7.