Several customers reported issues with stale bread and incorrect sandwich preparations, leading to dissatisfaction with the food quality.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others noted disinterest and poor handling of complaints.
Delivery Issues
Numerous complaints about slow delivery times and incorrect orders, with some customers expressing frustration over the 'freaky fast' promise not being met.
Cleanliness
Inconsistent reports on cleanliness; while some found the location clean, others noted dirty tables and unsanitary conditions.
SO
Scott Overholt
2 days ago
1.0
12:52 PM on a Sunday afternoon. Bought an 8" sandwich. The roll was stale. Like rock hard stale. What's up with that, while they were taking fresh bread out of the oven while I was waiting? Staff seemed very disinterested in being there at all.
MR
Michael Rothgaber
Oct 18, 2025
1.0
Sub par had chicken bacon twnch..meat taste like canned chicken. Jersey Mike's much better. Bread smelled like playdough.
JA
John A.
Sep 13, 2025
1.0
Stopped in for a 4 sub purchase. The TWO employees working there had more metal hanging in their face than I have in my car. Went to Jersey Mike's instead. I understand you can hire anyone that you want to and they may be good people. But if I lose my appetite by looking at them, I have to go elsewhere. Sorry.
CC
Corby Crawford
Jan 23, 2020
5.0
Love the Veggie and staff her is always great. Favorite lunch.
TW
Tori Wagner
Mar 22, 2019
1.0
I love Jimmy John's, but I went to this one today at normal lunch time and they were all out of bread... I left and went to chipotle. The bread is the only thing that makes Jimmy John's worth getting.