Dunkin'

3.4
449 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Harrisburg, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
530 N Progress Ave, Harrisburg, PA
17109, United States

Hours

Reviews

3.4
449 reviews
5 stars
169
4 stars
84
3 stars
53
2 stars
32
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praise friendly service, others report rude and dismissive attitudes from specific employees.

Product Quality

Several customers expressed dissatisfaction with the quality of drinks and food, citing issues like watered-down coffee and poorly made beverages.

Service Speed

Many reviews highlight slow service, particularly during peak hours, with long wait times reported at both the drive-thru and counter.

Cleanliness

Customers noted cleanliness issues, particularly in the restroom and overall store appearance, which detracted from their experience.

Availability of Items

Frequent complaints about the unavailability of menu items, including donuts and breakfast sandwiches, were noted, leading to customer frustration.
  • MM
    michelle miller
    Oct 28, 2025
    5.0
    I go almost every day and get an iced dunkelatte and some days a strawberry daydream refresher for my daughter. They are the only dunkin that makes the dunkelatte really well. The staff are always super polite and in a good mood no matter who is there! They are friendly and always have smiles. I love going there almost daily for my drink! If the staff see this, thank you for always being friendly and kind. Yall are amazing! Not a lot of places have the customer service like they do anymore.
  • EC
    Eric Clouser
    Jul 19, 2025
    5.0
    COFFEE!!!
  • VM
    Veluri Manasvi
    Jul 17, 2025
    1.0
    I recently purchased a matcha latte and was very disappointed with the quality. The matcha powder and milk were not mixed properly, resulting in a drink that was mostly plain milk. It completely ruined my appetite and left me feeling nauseous for quite a while. Also when I brought up my concern, the staff was extremely rude and responded with dismissive and inappropriate expressions. This was a very unpleasant experience overall.
  • GA
    Ghadeer Ayyash
    Jun 29, 2025
    1.0
    I come to this local Dunkin often and every time I have the same worker, extremely rude and nasty. The first time was not a big deal people can have bad days but this is consistent, every time I visit, and everyone I know who visits this Dunkin has said the same things about the same worker. Her name is Tia (not her full name I believe it's Latia). She kept rushing us, telling us to pull around when we weren't ready, cut us off numerously as we were trying to order.I asked her nicely to stop being rude on the drive thru window the first time and she did not care and that just seemed to worsen her attitude going forward. Another time I visited this Dunkin she rung me up wrong. She does not ring you up for the item you ask for. If you ask for a latte she makes a coffee, and when I asked her about this she said it's a latte very rudely(sticker and receipt say coffee), shoved the food bag in my hand and walked away without another word. And especially being a manager she should not be acting like this. I too am a manager and would never think of speaking this way to customers all day everyday. I don't usually write bad reviews about places but I have never once had a good experience because of her.
  • AA
    Aon
    Jun 27, 2025
    3.0
    This Dunkin' is easily accessible from I-81. There is plenty of parking space available and drive thru. The service was efficient, and we got our order in no time. Although the restroom was dirty and unclean.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 530 N Progress Ave, Harrisburg, PA?

Dunkin' at this location is open Monday through Saturday from 5:00 AM to 8:00 PM, and Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' in Harrisburg, PA offer delivery or pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.