Many customers reported rude and unprofessional behavior from staff, leading to dissatisfaction.
Service Speed
Customers frequently mentioned slow service and long wait times, especially during busy periods.
Order Accuracy
There were numerous complaints about incorrect orders and items missing from orders.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and preparation, particularly with ice cream and desserts.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and restrooms.
SD
Sierra Dole
2 days ago
3.0
Food was great other than the ice machine not working. The location looked outdated and the staff seemed miserable and passive aggressive
RP
Raunit Patel
Nov 13, 2025
5.0
I love this DQ. The service was great and the workers and owners are very friendly! I come here often and always look forward to coming back!!
DM
Diya Maru
Nov 13, 2025
5.0
BEST DQ EVER!!!! This DQ seriously blew me away!! The food was so fresh and tasted amazing, you can tell they really care about quality. The owners were incredibly welcoming, and their whole staff had such great energy. We grabbed ice cream afterward and it was honestly some of the best I’ve ever had. If you’re anywhere near this DQ, GO!!
Easily a 10/10, highly recommend!!!
JA
Jake Anthikad
Nov 13, 2025
5.0
Fantastic establishment. Everyone on the staff is a nice person, the decor is great, and the drive-through is functional
NJ
Noah John
Nov 13, 2025
5.0
My favourite DQ the owners and their sons are the nicest people you’ll ever meet!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Harrisburg?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 1651 S Cameron St, Harrisburg, PA 17104-3146, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly and welcomes kids, offering booster seats, high chairs, and a restroom.
Can I order ahead or get special deals from Dairy Queen Grill & Chill?
Yes, you can download their app for exclusive deals and place mobile orders with rewards.
Does Dairy Queen Grill & Chill provide outdoor seating or WiFi?
Yes, they offer outdoor seating and free WiFi for customers.
Are there other ice cream shops or fast food restaurants near Dairy Queen Grill & Chill?
Nearby, you'll find another Dairy Queen, as well as Rikos Pollos Harrisburg, which is a chicken and Mexican restaurant.
What nearby services can be useful if I'm visiting Dairy Queen Grill & Chill?
Nearby services include automotive repair shops like I-Deal Cars and D H Auto Repair, which might be helpful if you need vehicle maintenance during your visit.
Are there any entertainment or shopping options close to Dairy Queen Grill & Chill?
Yes, Lazarus Games, a video game and hobby store, and DeeShops, a department store, are nearby for entertainment and shopping before or after your meal.