Chipotle Mexican Grill

3.8
960 reviews
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About

Mexican Restaurant
Chipotle Union Deposit is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3531 Union Deposit Rd, Harrisburg, PA
17109, United States

Hours

Reviews

3.8
960 reviews
5 stars
453
4 stars
216
3 stars
104
2 stars
53
1 star
134

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration.

Cleanliness

Many reviews highlighted unsanitary conditions in the restaurant, including dirty tables and food areas.

Customer Service

While some customers praised friendly staff, others experienced rude service and poor management.

Food Quality

Feedback on food quality was mixed, with some enjoying the meals while others complained about undercooked rice and stale ingredients.

Speed of Service

Customers frequently noted long wait times for orders, both in-store and for pickups.
  • PJ
    Prakash Journey
    Nov 13, 2025
    1.0
    rice was raw. ask for fully cooked if they can, they say okay but got the same food. dump all my family food there and get back home during my sons birthday. we were 9 peoples that time. wasted money for nothing. stay out of there.
  • AP
    Anh Phan
    Nov 7, 2025
    1.0
    Haven’t been to Chipotle in years. Was really excited to grab some for dinner. The girl who made my bowl was great. Then I ordered a side tortilla and kid you not, one employee tried to slide my wrapped tortilla to the cashier on the line and it falls to the ground. Asked if I wanted it or if they should make a new one…. Imagine seeing your food on the ground and if I wasn’t looking, they were just going to give it to me. Debated on if I even want to write a review but I haven’t stopped thinking about it for days. Really ruined Chipotle for me again.
  • CM
    Chelsea M
    Oct 11, 2025
    1.0
    This location consistently does not have menu items. When ordering online you’re consistently given the wrong food or it’s not ready at all. Most recently I waited 30 mins for an online order. And when I asked to cancel the order the manager offered no assistance. In my opinion this is the worst chipotle in the city.
  • ID
    Irina Delgadillo
    Oct 1, 2025
    5.0
    Muy bueno todo
  • SB
    Sheila Brubacher
    Sep 27, 2025
    5.0
    My sister and I and our children had a great experience here. Kind employees and quick service. When my sister accidentally spilled her bowl, an employee immediately offered to remake it and did so promptly. He then cleaned up the mess for us. We were so thankful for that kind employee. Food was great as well. Thank you!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Union Deposit Road offer?

Chipotle offers Mexican fast-casual dining with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients.

What are the opening hours for Chipotle Mexican Grill at 3531 Union Deposit Rd?

The restaurant is open daily from 10:45 AM to 11:00 PM.