Chipotle Mexican Grill

3.8
968 reviews
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About

Mexican Restaurant
Chipotle Union Deposit is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3531 Union Deposit Rd, Harrisburg, PA
17109, United States

Hours

Reviews

3.8
968 reviews
5 stars
455
4 stars
216
3 stars
105
2 stars
54
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Cleanliness

Many customers reported unsanitary conditions, including dirty tables and floors, and concerns about food safety.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over consistently receiving the wrong food.

Food Quality

Mixed feedback on food quality, with some praising the taste while others reported issues like undercooked rice and spoiled ingredients.

Staff Attitude

Several reviews noted unwelcoming or negative attitudes from staff, impacting the overall dining experience.
  • TP
    Tyler Pechacek
    4 days ago
    1.0
    They were out of everything and the workers were very short and rude. Just go to another one
  • RR
    Romeu Barbosa Ribeiro
    Jan 4, 2026
    4.0
    Great place to eat
  • JT
    Jackie Tate
    Dec 23, 2025
    1.0
    I ordered Chipotle online before. I had never been inside of the restaurant there's one union deposit in harrisburg so today. I went there and I let the lady know. Can you help me? How does this work? She had a real nasty attitude and disposition about herself everything I asked for she had a price on it. And I told her, I'm not asking about the price, I'm asking how does it work?\n Like, can you mix the meats? She had a real nasty attitude. Her name is Jane.\n And honestly, this happened earlier. And it's still bothers me.\nIf you don't want to work and have good customer service, just stay home.Don't go to work.I decided I would never go there again
  • TJ
    Tyron Jackson
    Dec 17, 2025
    2.0
    I've been going here for almost 3 years & that new Spanish manager sucks. If im pay 24 dollars for a double meat bowl I expect double meat not a little extra!
  • JB
    Jeta Birch
    Dec 12, 2025
    5.0
    I try not to post reviews about anything being decent or adequate. "Very bad" and "very good" are easily discernible from each other, unlike the more ordinary rating of "Average" that really isn't very useful. On my way home about a month ago, I stopped to eat at Chipolte, the one on Jonestown Rd. I had been there a few times before. It was very nice, clean, the service was top notch and the food was even better. I've been back a few times in the past month, and it has stayed consistently good. I'm not sure what happened. Usually, changes, good or bad, in the franchise dining ndustry are related to the workers - because everything else is pretty much standardized. Just a guess. Thanks, Good for you Chipolte!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Union Deposit Road offer?

Chipotle offers Mexican fast-casual dining with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients.

What are the opening hours for Chipotle Mexican Grill at 3531 Union Deposit Rd?

The restaurant is open daily from 10:45 AM to 11:00 PM.