Business Details
About
Mexican Restaurant
Chipotle Harrisburg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
857 reviews
5 stars
359
4 stars
202
3 stars
77
2 stars
63
1 star
156
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported receiving small portions for the price, leading to dissatisfaction.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and a messy dining area.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and inefficiency.
Food Quality
There were numerous complaints about food quality, including overcooked meat and inconsistent freshness.
Management Issues
Customers expressed concerns about management's responsiveness to complaints and overall operational efficiency.
- JWJoy Wrenn3 days ago4.0The food is always tasty at every Chipotle and this location was no different. The staff was friendly and they give you so much food in your burrito - thats all I ever order. My issue is that the dining area is not kept very clean at any Chipotle location and this one was no different. The tables are crumby and the floor near the drink dispensers was a little messy. I guess thats common for fast food spots. For some reason, I expect better from Chipotle.
- PRPaul RaineyNov 16, 20251.0Person taking my order, stopped, took glove off, then touched her eye. Then proceeded to put glove back on when I request that she change it. She never washed her hands after touching her face and eye. Glad I don't live around here, because I won't be back.
- BOBrian OrtizOct 30, 20251.0Second time in a row they gave me very small portions in my bowl, and its not just small portions its a ridiculous amount of food for the price. Consider going to a different chipotle if you are looking for a better bang for your buck.
- JGJohn GorcsanOct 28, 20251.0I rarely write reviews. I feel sorry for the owners that I will write this. I have no relationship or malice towards them. This is a large national chain with a reputable name. I’m a new resident to this area. I am thinking that there must be new employees in the kitchen. I should have called, rather than write this. The food I ate was disappointing. The taste was not good, my stomach still feels upset now 1.5 hours later. My wife brought home take out food for lunch. I understand that it’s a difficult business with lots of compitition. It may be unfair, but I will not give them another chance. I’m sorry I didn’t read reviews of others. There appears to be much better choices close by.
- KTKyle thisismylastnameOct 25, 20251.0Stopped in with my family, was very excited to have a burrito. The place was so filthy we decided to leave. We couldn't find a single table that wasn't covered in food and used napkins. It was not busy inside so not sure why the staff couldn't take a moment to clean the place up.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Harrisburg?
Chipotle Mexican Grill in Harrisburg is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Harrisburg?
It is located at 5106 Jonestown Rd, Dauphin, Harrisburg, PA 17112, inside Colonial Commons.
Does Chipotle offer online ordering and delivery services?
Yes, Chipotle offers in-store pickup and delivery services, including online orders through their app and website.
How does Chipotle ensure the quality of its food?
Chipotle uses 53 real ingredients, sourcing from farms with humane and sustainable practices, and serves handcrafted entrées without artificial colors, flavors, or preservatives.
Can customers join a rewards program at Chipotle Harrisburg?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What types of cuisine does Chipotle Mexican Grill in Harrisburg serve?
Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads focusing on Mexican fast-casual cuisine.
What services and payment methods are available at Chipotle Harrisburg?
Services include online orders, catering, gift cards, and credit card payments are accepted.
Which nearby restaurant options are available around Chipotle Mexican Grill in Harrisburg?
Nearby dining options include Great Clips (hair salon), Hong Kong City (Chinese and sushi), Noodles & Company (American), Subway (sandwiches), Tonino's Pizza (Italian), Five Guys (burgers), and Sbarro (fast food).
Are there beauty and spa services nearby Chipotle Harrisburg?
Yes, nearby beauty and spa options include Great Clips, Princess Nails, Princess Nail Salon, Ulta Beauty, and Benefit Cosmetics BrowBar.
What nearby places could customers visit before or after dining at Chipotle in Harrisburg?
Customers can visit nearby stores and services such as Ross Dress for Less, Old Navy, HomeGoods, Mattress Warehouse of Harrisburg, T-Mobile, Starbucks, and USPS for shopping and convenience.