Arby's

3.9
1311 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4310 Union Deposit Rd, Harrisburg, PA
17111, United States

Hours

Reviews

3.9
1,311 reviews
5 stars
612
4 stars
339
3 stars
167
2 stars
67
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru and at the counter.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Customers noted cleanliness issues within the restaurant, including dirty tables and sticky floors.

Service Speed

Numerous reviews highlighted slow service times, with long waits for orders even when the restaurant was not busy.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food experiences.
  • JH
    Jeromy Harty
    Jan 1, 2026
    5.0
    Store manager was epic! Super courteous and moving with purpose.
  • MN
    Marie Claire Nyirahabimana
    Dec 21, 2025
    5.0
    I Was Craving A Burger After Church But In A Rush So I Left Burger King Because There Was A Line At The Drive-thru & As I Was Passing Arby’s I Thought Why Not? It Has Been Years. I Was Very Surprised To Find That They Now Have Burgers, & Steak Bites, & Bowls … Anyway, I Got A Deluxe Burger Meal. I Also Tried The Bronco Berry Sauce (reminds me of Polynesian sauce). The Burger Was Pretty Good But I Am Writing This Review Because Of The Young Man Tyler That Helped Me. His Customer Service 12/10! He Was So Kind, Patient, & Polite. The Food Was Also Fresh & Hot. Might Have To Stop By More Often. Definitely Will Be Trying The Steak Bites Soon.
  • JR
    Joe RAM
    Dec 13, 2025
    1.0
    Who aver made that can definitely use more training or they just don't care, the gyro bread is always dry and bread is filled on the wrong side and small meat Portion at this location! Am regular customer I do care because I pay for it and I love Arby’s when it's made right it's the only fast food places I eat at and am starting to find my self not choosing Arby's any more 12/13 7:30pm
  • HW
    Heather Wilson
    Dec 12, 2025
    3.0
    Had a hard time trying to figure out where the drive thru was..
  • ES
    Elke Sweeny
    Dec 11, 2025
    3.0
    My friend got the wrong order and we were the only ones there. Not the safest atmosphere. Dark and not a lot of lighting.