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Arby's

3.9
(1309 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4310 Union Deposit Rd, Harrisburg, PA
17111, United States

Hours

Reviews

3.9
1,309 reviews
5 stars
608
4 stars
339
3 stars
165
2 stars
68
1 star
129

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, poorly prepared items and incorrect orders.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.

Service Speed

Customers frequently noted slow service, particularly during off-peak hours, leading to long wait times.

Menu Availability

Customers expressed frustration over the unavailability of certain menu items and condiments, impacting their overall experience.
  • IM
    Israa Musa
    6 days ago
    1.0
    Very disappointed. The fries were old, dry, and tasted like they had been sitting out for hours. Freshness should be a priority.
  • MM
    Maria Miron
    Feb 16, 2026
    4.0
    Food was good. Service could be better. Seems like the employees were just there to be there .
  • KR
    Kayla Random
    Feb 8, 2026
    1.0
    Every time we order food here it looks like the sandwich’s were just thrown together. This was what the meat on my boyfriend’s sandwich looked like. It also just fell apart. I love Arby’s but am almost always disappointed when i order here.
  • OB
    Osmon Babury
    Jan 31, 2026
    1.0
    Pulled up at 11:30 on a Saturday night automated message told me they were closed
  • SM
    Steve Martin
    Jan 19, 2026
    2.0
    Arby's is definitely not what it used to be. The service and people were excellent. However, the portion size of the food was woefully inadequate. Also, no more Arby's sauce, ketchup, or horseradish sauce. Just a dry roast beef. How much do you want to bet, some desk jockey ran some numbers and thought it would be a profit saver to cut portion sizes in half and eliminate condiments! They don't need to eat there themselves! 🤣

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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