Arby's

3.9
1041 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2253 Dodson Court, Harrisburg, PA
17110, United States

Hours

Reviews

3.9
1,041 reviews
5 stars
454
4 stars
295
3 stars
146
2 stars
63
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly, polite, and efficient, although there were some reports of poor service and disrespectful behavior from certain employees.

Food Consistency

While many customers enjoyed the food, there were several complaints about incorrect orders, cold fries, and issues with food quality, such as raw meat.

Cleanliness

The restaurant's cleanliness received mixed reviews; some customers noted it was clean and well-maintained, while others reported dirty tables and a need for better upkeep.

Management Issues

Several reviews highlighted problems with management, including poor customer service and unprofessional behavior, which negatively impacted the overall experience.
  • DI
    David Isenga
    Dec 18, 2025
    2.0
    Ordered on the app and 1 of my sandwiches was missing. When I asked about it they said it was because they were out of roast beef! They did offer a replacement item, but the fries were cold and 2 hours later I had diarrhea.
  • JJ
    Jon
    Dec 7, 2025
    5.0
    Always good at Arby's 😁
  • AM
    Alfonse Martel
    Dec 2, 2025
    4.0
    I like Arby's occasionally they are always very polite and helpful
  • FR
    Francis Richardson
    Nov 17, 2025
    2.0
    My wife and I was in Arby's on Saturday November 15th for lunch around 1:30 in the afternoon and they ran out of roast beef! And the one male employee was disrespectful he was cussing in front of the customers dropping the f-bomb and I think the older female who is the manager said him and her was arguing all day like she should not have told us that that is none of our business. My wife ordered a gyro the meat was dry and the pita bread was falling apart and they didn't put no sauce on it whatsoever!
  • DP
    Donald Pu
    Nov 15, 2025
    1.0
    Placed an order here for pick-up. Still had to wait an additional 15min after arriving. The lady working the front brought out my order with another person's order and only called out their name. She asked them if they wanted any sauces, but silently put my order on the order rack and didn't say anything. I drive home and when I open up my order, it's completely wrong. I ordered a Turkey Club sandwich and a Loaded Italian sandwich. Instead I got 2 Turkey Gobbler sandwiches. Terrible experience.