Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and sticky surfaces.
Service Quality
Customers reported inconsistent service, with some experiencing friendly interactions while others faced rude or unhelpful staff.
Food Quality
There were complaints about food being cold, poorly prepared, or not meeting expectations, particularly with blizzards and burgers.
Management Issues
Several reviews mentioned a decline in quality and service since new management took over, with reports of rude behavior from management.
Customer Experience
While some customers enjoyed their visits and praised the ice cream, many expressed frustration over long wait times and incorrect orders.
RP
Roy Price
Nov 1, 2025
5.0
I haven't been to this DQ in years but everything was great.
Staff was friendly and food was grilled hot and the sunday was chill.
CS
Cheryl Smith
Oct 28, 2025
5.0
Quiet and calm open area has the best large ice cream cones and the strawberry cheesecake blizzard was really good .. I will continue to comeback the quality of the ice cream is good… and worth the mover I get my items online my husband got an ice cream cone bigger the one in the pic ♥️♥️that’s an Ice cream cone
JK
Jasen Kendall
Oct 9, 2025
1.0
Per latest health inspection: They got mouse poop on shelving in the back!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Harmony, PA serve?
They offer soft-serve ice cream, signature shakes, classic burgers, and fries at this fast-food chain.
What are the operating hours of Dairy Queen Grill & Chill in Harmony?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Harmony offer seating options?
Yes, they provide both indoor and outdoor seating, including booster seats and high chairs, making it family-friendly and accessible.
Is Dairy Queen Grill & Chill accessible for customers with disabilities?
Yes, the location is wheelchair accessible and has restrooms available for customers.
Can I order food online for pickup at Dairy Queen Grill & Chill in Harmony?
Yes, you can place your order online for pickup through their order website.
Are there any family-friendly features at Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly with amenities like booster seats, high chairs, and good food options for kids.
What is the phone number to contact Dairy Queen Grill & Chill in Harmony?
You can reach them at +1 724-452-4747.
Are there any nearby places to visit before or after dining at Dairy Queen Grill & Chill?
Yes, you might visit nearby places like the Amy Baughman Sew and Quilt for crafts, Super Styles beauty salon, or the nearby Domino's Pizza if looking for additional dining options.
What nearby options are available for shopping or convenience near Dairy Queen Grill & Chill?
Nearby shopping and convenience options include Dollar Tree stores, Bi-Lo Grocery Store, and Rite Aid pharmacy for your everyday needs.
Are there nearby recreational or educational facilities around Dairy Queen Grill & Chill?
Yes, nearby you can find Siri's School of the Performing Arts for dance and activities, as well as Impact ATA Martial Arts for martial arts training.