McDonald's

3.5
814 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
274 W Main St, Harleysville, PA
19438, United States

Hours

Reviews

3.5
814 reviews
5 stars
285
4 stars
181
3 stars
136
2 stars
68
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendliness of the staff, others reported rude behavior and poor service, particularly during busy times.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or improperly prepared items, leading to dissatisfaction.

Cleanliness

Several customers noted cleanliness issues, particularly with slippery floors and dirty areas, which detracted from their overall experience.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, indicating a lack of attention to detail in fulfilling customer requests.

Speed of Service

While some customers experienced quick service, others reported long wait times, especially during peak hours, leading to frustration.
  • EH
    Ed Heim
    Nov 11, 2025
    1.0
    No veterans meal here today 😮
  • SH
    schfaun Harrington
    Nov 9, 2025
    1.0
    Slowest drive thru of all time sat in drive thru for almost 15 min and it wasn't even that busy
  • JB
    jeanette breen
    Oct 25, 2025
    5.0
    Granddaughter loves it
  • LD
    Lee D
    Oct 21, 2025
    1.0
    I walked in. Went to the kiosk and ordered food. I was paying cash but no one was at the register. A man was in the back and acknowledged another customer, told him he'd be with him soon. A young worker walked in from outside, asked me a question and then walked off while i was speaking. Quite disappointing.
  • MM
    Michele Moyer
    Oct 19, 2025
    1.0
    I have a cast on my arm so I did the curbside order. When I pulled in and put the spot number in there were no customers besides myself and one or two others. After waiting almost 15 minutes my order still was not brought out. I went in to check what the problem was because the app said it would be ready in 2 minutes. I had a very very rude belligerent girl working the counter today, October 19th, at approximately 10:20 a.m. She should be fired on the spot! Employees do not talk to customers like that. She also stated that they were busy, which they were not, and that is no excuse! If you were going to offer curbside then you bring the order out in a timely fashion instead of when your order is cold! Manager really needs to teach and enforce customer service! You would think with Burger King and Popeyes coming across the street they would be more in tune to customer service because they will lose everyone with attitudes like that!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Harleysville, PA?

McDonald's in Harleysville, PA is open daily from 5:30 AM to 11:00 PM, except on Fridays and Saturdays when it opens at 7:00 AM and closes at 11:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open Monday through Thursday and Sunday from 5:30 AM to 11:00 PM, and Friday and Saturday from 5:30 AM to midnight.