Dunkin'

Reviews

• EC

  Ethan Cairns

  Feb 14, 2026
  5.0
  Please give everyone a raise here for their amazing service!
• AA

  Amanda

  Feb 7, 2026
  1.0
  The one lady who always works here always has an attitude and always gets the order wrong. She’s been working here full time for many years now and still acts like she’s new souderton dunkin is so much better food wise and employee wise
• JL

  Jacklyn LeVito

  Feb 6, 2026
  1.0
  Spent my visit being hollered at by the older Indian woman running the drive-thru. Clearly needs anger management as she is mentioned in previous reviews. She could not process a refund for mobile order items that the store failed to mark as out of stock. The team’s inability to work their own tech was somehow my fault and resulted in a tantrum. I had to literally beg to be handed the items that I had paid for that were available and for my receipt. Now I am out money and on the phone with Dunkin’ customer service. Save yourself the aggrevation and verbal abuse.
• AM

  Ann malani

  Feb 5, 2026
  1.0
  Every time I go there the indian woman said she is the owner has a horrible attitude as well as her daughter who treat people like we should except the way they treat the customers. The donuts are old and very small and dried up like they been there for some time and when I complained to her about her attitude her daughter told me and my husband to go somewhere else they don’t need our business. We wish there was another Dunkin’ Donuts we don’t go there anymore. Go to another Dunkin’ Donut we might appreciate your business this is not the best place to spend your money.
• EC

  Emmanuel “Inspertainment” Cuffee

  Dec 16, 2025
  1.0
  I don’t usually leave reviews, but this experience was really disappointing. I rarely go to Dunkin’ since I don’t drink coffee, but I stopped by last night to do something nice for my wife. I went through the drive-thru and immediately noticed the speaker/intercom is very hard to hear — it really needs to be replaced. Communication took several tries. After getting home, my child accidentally spilled the coffee, so I went back through the drive-thru a second time. Because the speaker was still difficult to use, I politely asked if I could pull up to the window to ask a couple of menu questions and reorder. When I got to the window, the employee looked at me strangely and began talking to her coworker. Through the window, I could clearly hear and read her lips calling me “stupid” multiple times, as if I couldn’t see or hear her. That was extremely uncomfortable and disrespectful. I’m not afraid of direct conversation, so I calmly asked her if she had just called me stupid. She became flustered, avoided answering the question, and then proceeded to help me anyway. Everyone has off days, but no customer should feel embarrassed or belittled for asking questions — especially when the equipment is already making communication difficult. This wasn’t a good experience, and I hope management addresses both the drive-thru equipment and staff professionalism.

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