Dunkin'

3.3
223 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Harleysville, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
345 Main St, Harleysville, PA
19438, United States

Hours

Reviews

3.3
223 reviews
5 stars
80
4 stars
41
3 stars
23
2 stars
19
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative interactions.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food, leading to dissatisfaction.

Food Quality

Several reviews mentioned stale or poorly prepared food items, particularly donuts and breakfast sandwiches, affecting overall customer experience.

Cleanliness

Some customers noted that the location was clean, but there were also reports of unsanitary conditions, including bugs and a dead fly in drinks.

Speed of Service

Many customers experienced long wait times, particularly in the drive-thru, with some stating it took excessively long to receive their orders.
  • EE
    Evan
    Nov 16, 2025
    1.0
    Absolutely terrible customer service. The lady at the drive thru cut me off mid order and when I tried to correct her saying I was ordering an additional item she insisted I move up to the front window. When I got to the front window and paid with cash, she essentially threw the change at me. This is not the first time something like this has happened. I have never heard any good review about this store and I will not be returning. I’m going to the one in Hatfield instead from now on.
  • DS
    Dawanna Sims
    Nov 6, 2025
    5.0
    For a quick bite while on the run, this is our stop. Always a good experience!
  • CW
    C. Wilkerson
    Nov 6, 2025
    2.0
    Went thru the drive-thru here for the first time, the woman speaking seemed impatient without good customer service skills. I’ve been to several other Dunkin Donuts where they all allow you to use more than one coupon but not this place. The hash browns were so small. Then I went inside to use another coupon and the older woman was almost hostile, again I did not feel welcome or good customer service. The younger staff seemed sweet and smiled so she is clearly not the problem. Very annoying they had the wrong names of the donuts in front of the wrong donuts behind the glass so I ordered a glazed because that’s what the sign said but apparently the one I wanted was called an old fashioned… fix your signs so customers can order what they want, smh.
  • MM
    Mahfuza Mitu
    Nov 1, 2025
    1.0
    Staff are unfriendly. They speak in their language all the time.
  • LA
    Lindsay A
    Oct 17, 2025
    1.0
    Ordered two sandwhiches with sausage, got bacon. Also asked for it to be toasted, not toasted. My coffee that was supposed to have almond milk? No almond milk. Oh and that coffee? No straw to drink it with it, starting off your day good definitely excludes this place.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Harleysville, PA?

Dunkin' in Harleysville is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 6:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, brunch, and lunch meals.