Wendy's

3.3
891 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
459 Eisenhower Drive, Hanover, PA
17331, United States

Hours

Reviews

3.3
891 reviews
5 stars
275
4 stars
196
3 stars
146
2 stars
89
1 star
185

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported that the restaurant was dirty, with sticky floors, unclean tables, and unsanitary conditions.

Service Quality

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently mentioned that the food was cold, improperly prepared, or missing items from their orders.

Staff Attitude

Several reviews noted unprofessional behavior from staff, including dismissive attitudes and lack of attention to customers.

Management Issues

There were complaints about ineffective management, including failure to address staff behavior and operational problems.
  • PW
    Patricia Whitson
    Nov 16, 2025
    5.0
    Very great food
  • JB
    Jennifer Burke
    Nov 12, 2025
    2.0
    Ordered Son of Baconator meal. I'm picky about the bacon, and can usually rely on it being crispy every time. This time it was so undercooked and gross. For the price of things now this is unacceptable. Very disappointed ☹️
  • NB
    Natalie Beck
    Oct 19, 2025
    2.0
    The food, always good, but the place is disgusting not cleaned at all. 75% of the floor is sticky, food all over it, tables not cleaned and we're the only ones in here eating. Makes me think of how clean the kitchen is cooking the food I'm eating. Bummer extra sauces are now $.50. Only get one per order of nuggets. Going to the one in dillsburg from now on.
  • CS
    Cory Stump
    Oct 18, 2025
    3.0
    Food is fine. The downsize drinks for no ice. And the line at drive thru took forever on a Saturday afternoon.
  • MM
    Monroe Madama
    Oct 5, 2025
    1.0
    SABRINA is the manager for this location I called to ask could they switch my grilled chicken for my spicy chicken and she says this isn’t McDonald’s and I won’t do it how hard is it to switch from grilled chicken to spicy chicken I will definitely call cooperate on them and there unprofessional do not go to this Wendy’s

Frequently Asked Questions About Wendy's

Is Eisenhower Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.