Wendy's

Reviews

• KF

  Kayla Folkenroth

  Feb 15, 2026
  1.0
  I came into the drive thru between 11:30 am on Sunday, February 15th, 2026. The entire experience was terrible and I feel like an employee might have taken my card information. I ordered a nugget kids meal with a chocolate frosty and a chicken sandwich with a chocolate frosty. When I pulled up to the window I handed over my card and he passed one frosty and the kids meal. He was by the card reader for awhile and said my card declined. I was confused because I had more than enough money in the account but I still passed my other card to him. He then instructed me to pull forward and wait for the rest of my order. I told him he hadn't given my card back to me. He then gave it back. I pulled forward and waited. A girl with black and purple hair, wearing glasses came out with just a bag. I told her I was waiting for a frosty. She responded that it was given to me at the window, I told her I ordered 2. She just started walking back in and hollered back that I only purchased one, and she went inside. I stopped at a royal farms and checked my phone for a notification from my banking app that there was a declined purchase but there was no notification and no declined purchase when I checked the account. I used an ATM and I had the money in the account and I was able to withdraw cash, proving there wasn't an issue with the physical card that could have caused a purchase error or with the banking system having any issues that would create and issue with card usage. I'm genuinely concerned my card information was taken and I strongly suggest that anyone else that was in the drive thru around this time might ha e had their card information taken as well, check your accounts, freeze your cards or whatever to protect your financial security.
• AB

  Amy Beth

  Jan 23, 2026
  1.0
  Placed a Doordash order and they forgot the fries and messed up sandwiches. I tried calling the store to at least pick up the fries. And no on answered. the customer service is awful and rude people. but it's the only one in Hanover. Thankfully doordash is doing a refund. I will avoid ordering from them again.
• CR

  Connor Roth

  Dec 29, 2025
  2.0
  Ordered a baconator and a cup of chili with hot sauce and saltine chips, recieved two moisture-less patties and zero bacon. With the chili I received nothing, aside from the chili, not even a spoon, so here I am at work, drinking my chili and eating my bacon-less baconator. Do better, I shouldn't have to make you aware bacon goes on a baconator.
• KX

  Kevin X

  Dec 28, 2025
  1.0
  Not sure what happened in the last few weeks... use to be my go to to not be disappointed. Spent $40 and couldn't eat any of it and got a melted frosted to go with it. Rock hard bacon, can't even chew it, over cooked stringy chicken sandwich with somehow not melted cheese, rock hard nuggets, burnt fries, a BLACK burger. Haven't had something worse than south haniver burger king in a LONG time. Been coming here atleast once a week for years. Whoever recently took over night shift needs replaced.
• SM

  Steven Merson

  Dec 27, 2025
  1.0
  Worst food , what they did have . Out of salads , chicken, potatoes & chili . No biggie bags . Basically they had hamburgers. They were terrible . Not the first time either . Like Wendy’s as a whole Hanover needs a makeover . And a maid very dirty . Won’t be visiting this location again .

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