Business Details
About
Grocery StoreBeer StoreWine Store
Visit your local GIANT for low prices on fresh produce, everyday groceries and easy meals. Stop in for fresh sushi and the premium beer and wine selection. Sit and eat, grab a beer, and enjoy free WiFi.
Location
Hours
Reviews
4.4
1,040 reviews
5 stars
652
4 stars
259
3 stars
76
2 stars13
1 star
40
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback on staff interactions is mixed; while some employees are praised for being friendly and helpful, others, particularly in the pharmacy and bakery, are reported as rude or unhelpful.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing positively to the shopping experience.
Product Quality
Customers appreciate the fresh produce and good selection of items, but there are complaints about inconsistent quality, particularly with meats and bakery items.
Pricing Issues
While some customers find prices reasonable, others feel they are higher compared to competitors, and there are complaints about incorrect pricing and stock issues.
Curbside Pickup Problems
Several reviews highlight issues with the curbside pickup service, including missing items and poor customer service during the resolution process.
- KPKelsey P5 days ago1.0I came in to pick up a shopping order and asked the grocery manager for help, only to be ignored. Moments later, I witnessed them discussing an employee negatively with another coworker. This kind of unprofessional behavior—ignoring customers and gossiping about staff—should not be happening in any workplace. It’s extremely disappointing and reflects poorly on the store’s management. It also makes the entire company look bad when someone who behaves like a bully is the face customers and employees have to interact with. Additionally, I later heard from another customer that they were actually struck by this manager with a shopping cart. That kind of careless behavior is not only unprofessional but also a safety concern.
- CCChrisNov 11, 20255.0Always clean and easy to find what your looking for
- TGTodd GoldsteinNov 2, 20251.0They advertise coupons and they never work at the register. This happens literally every time I visit this GIANT. Also, their self checkout machines are garbage and barely work. So frustrating when you’re just trying to checkout!
- MSMark StevensNov 1, 20255.0Good place to use the bathroom why house hunting. Will poop here again.
- RRRhonda RowlandOct 31, 20253.0Christy in Giant direct is extremely rude. She talks rudely about other employees makes you feel uncomfortable and straight up ignores you when you walk in to get an order. Frankly feels like mean girls from high school.
Frequently Asked Questions About GIANT
What are the regular operating hours of GIANT in Hanover, PA?
GIANT is open every day from 7:00 AM to 11:00 PM.
Does GIANT offer any special holiday hours?
Yes, GIANT has special hours on certain holidays, such as opening from 6:00 AM to 2:00 PM on November 27, 2025, and is closed on December 25, 2025.
What payment methods does GIANT accept?
GIANT accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What services does GIANT provide to customers?
GIANT offers services including Flu Vaccinations, RedBox, EasyWEIGH, Blue Rhino propane exchange, Hallmark Cards, FTD Floral, free WiFi, and more.
Is there free WiFi available at GIANT?
Yes, GIANT provides free WiFi for customers to use while shopping or dining in the store.
What languages are spoken at GIANT?
GIANT staff can assist customers in English, Russian, and Spanish.
Can customers enjoy fresh meals or prepared foods at GIANT?
Yes, GIANT offers fresh sushi and easy meal options along with everyday groceries.
Are there any nearby places where customers can charge their electric vehicles?
Yes, the Shell Recharge electric vehicle charging station is nearby, making it convenient for customers to charge their EVs while shopping at GIANT.
Which nearby dining options are available around GIANT?
Nearby dining options include China One and Blue Koi for Asian cuisine, Amores for Italian pizza, Little Caesars Pizza, as well as Burger King for fast food.
What other retail and services stores are located close to GIANT?
Nearby retailers and services include Dollar Tree discount store, Pet Valu pet store and grooming, Sport Clips hair salon, Western Union money transfer, and Rent-A-Center for furniture and electronics rentals.