Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 141 Wilson Avenue in Hanover is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
While many customers praised the burgers for being delicious and well-cooked, there were several complaints about undercooked items, soggy fries, and inconsistent quality.
Pricing
Numerous reviews highlighted the high prices, with many customers feeling that the cost did not match the quality of the food, leading to dissatisfaction.
Customer Service
Customer service received mixed reviews; some praised the staff for being friendly and efficient, while others reported issues with management and order accuracy.
Cleanliness
The restaurant was generally noted for being clean, although there were isolated reports of unsanitary conditions, particularly regarding food preparation areas.
Atmosphere
The atmosphere was described as friendly and welcoming, but some customers found it too loud or uncomfortable due to temperature issues.
TP
Tony Pigeon
Feb 17, 2026
1.0
I'm pretty upset that the one day Five Guys had a BOGO sale for their 40th anniversary (2/17/25), the Hanover store disables the app so you were not able to order to get the discount. Every other Five Guys store on the locator had the app turned on. Keep in mind the discount was for online orders only, so without the app you were not able to get the BOGO deal.
I can't remember Five Guys ever having another promo offer, so this was a big deal to me. I was really excited and made plans to grab burgers for the family. I tried ordering multiple times between 5 and 8 pm. I noticed a few people also complaining about this in the local face-book group, so this was happening to everyone else that was looking forward to this deal. A few of the complainers were mom's, so there's a bunch of sad kids out there that didn't get the Five Guys there were promised tonight. In my opinion, that's really messed up on whoever made the decision to disable the app.
If you try and blame this on a system malfunction, than by rights you should honor the same deal when you fix your system.
Hopefully management decides to make this right with a promo code so me and everyone else that missed can take advantage of the deal. Otherwise, I won't be coming back to this store. I feel robbed.
CC
Craig Cooper
Feb 8, 2026
4.0
The food is really good, but soo damn expensive! It was around $45 for 2 burgers, medium sized fry, and 2 shakes!
SB
Skyler Brotman
Feb 6, 2026
1.0
For this being the cleanest five guys ive been in its certainly the worst. First time ive gotten a straight up to raw to eat burger. Think you forgot to cook the other side of the patty kind of raw. Not to mention straight fatty undercooked bacon. Then when I try to get a refund its a nightmare. Just avoid the hanover five guys take the drive and go to westminister or something.
JR
jason raymond
Dec 28, 2025
4.0
Expensive, two burgers and fries almost $40. Burgers are good, but priced high.
GG
Guillermo
Dec 6, 2025
1.0
goto this place if you want trash food thrown in paper bag that starts dripping grease, absolutely ridiculous, Five guys used to be a restaurant of quality. I don't know what has happened over the years, but it is no longer the same.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 141 Wilson Avenue in Hanover accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for dining in at Five Guys Hanover?
Five Guys Hanover is open daily from 11:00 AM to 10:00 PM for dine-in service.
Does Five Guys Hanover offer delivery and what are the delivery hours?
Yes, Five Guys Hanover offers delivery every day from 11:00 AM to 9:30 PM.
Can I customize my burger at Five Guys Hanover?
Absolutely! You can choose from over 250,000 ways to customize your burger.
What payment methods are accepted at Five Guys Hanover?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there gluten-free options available at Five Guys Hanover?
Yes, buns and hot dogs contain gluten, but sandwiches can be ordered without buns using wraps or bowls. However, cross-contamination risks exist.
Does Five Guys Hanover provide wheelchair accessible facilities?
Yes, the location has wheelchair accessible entrance, parking, seating, and restrooms.
What nearby places can I visit along with Five Guys at Hanover?
Nearby you can visit Hair Cuttery for hair care, Happy Nails for beauty services, and sweetFrog Premium Frozen Yogurt for a dessert treat.
Is there a place nearby to grab a sandwich apart from Five Guys?
Yes, Jersey Mike's Subs, a sandwich shop and delicatessen, is located nearby for different sandwich options.
Where can I pick up eyewear or see an optometrist near Five Guys Hanover?
Visionworks Gateway, offering optometrist and eyewear services, is close by to Five Guys Hanover.
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