Dunkin'

3.7
533 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hanover, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1039 Carlisle St, Hanover, PA
17331, United States

Hours

Reviews

3.7
533 reviews
5 stars
244
4 stars
108
3 stars
48
2 stars
34
1 star
99

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect drinks and missing items.

Customer Service

Reviews highlighted a lack of professionalism and attentiveness from staff, with several customers experiencing rude behavior and poor service.

Cleanliness

Numerous complaints were made about the cleanliness of the store, including dirty tables and unsanitary conditions.

Food Quality

Customers expressed disappointment with the quality of food items, mentioning stale donuts and poorly prepared sandwiches.

Drive-Thru Issues

Several reviews noted long wait times and poor service in the drive-thru, with some customers leaving without being served.
  • CW
    Charles Webb
    1 day ago
    1.0
    Stopped for an afternoon coffee on 12/17/2025... Received a warm cup of brown water. Very weak. Could hardly call it coffee. No response from Dunkin Corporate. Won't bother stopping at this Dunkin ever again. Over all this chain has issues with consistent quality especially as evidenced at this location
  • YR
    Yellow Jacket Beehive Radio
    Oct 6, 2025
    2.0
    Stale munchkins and they didn't make the Americana like I'm used to, no way was there an extra shot or extra ice
  • CS
    Colby Senecal
    Sep 13, 2025
    1.0
    Extremely disappointed in this location. I come multiple times a week, it’s crazy almost every single time now something is messed up with my order!! It’s too expensive to be messing up the order every dang time. Used to really enjoy it but someone is definitely slacking off at their job.
  • SS
    shell
    Aug 27, 2025
    1.0
    They forgot the whip cream
  • KK
    Kristin Keating
    Aug 3, 2025
    5.0
    The coffee and food were great. Customer service was a little lackluster. We did drive thru. Highly recommend iced americano with cold foam!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Hanover, PA?

Dunkin' in Hanover, PA is open daily from 4:00 AM to 8:30 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.