Business Details
About
Mexican Restaurant
Chipotle Hanover is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
998 reviews
5 stars
366
4 stars
179
3 stars
74
2 stars
103
1 star
276
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including overly salty dishes, undercooked rice, and missing ingredients.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
The restaurant was often described as dirty, with messy dining areas and unsanitary food preparation conditions.
Portion Sizes
Many customers complained about small portion sizes and inconsistent servings, particularly for protein.
- JBJerry Basson4 days ago2.0I placed an order for DoorDash for a quesadilla and on the bag it says quesadilla instead they just put everything into a burrito. It comes off lazy and took them forever to prep my order.
- SGSide GripJan 4, 20261.0Ordered an online pickup. Got home and the rice was hard. We’re not picky eaters and tried to power through it but started to feel ill after a few bites.
- BHB HJan 4, 20262.0This is literally the worst Chipotle I’ve ever eaten at and it’s gotten worse every year. I don’t think it’s the fault of regular employees, it’s purely management. Having one person on the food line on the weekend to drown with a line out the door is diabolical. They are constantly out of supplies like LIDS AND CUPS; clearly whoever does their stock/ordering needs a refresher. I understand things happen out of people’s control especially in food service, however, this is constant at this Chipotle. And their regular employees suffer for it because they’re at the receiving end of annoyed customers. They have the worst chicken too, it’s always huge chewy chunks, it’s like you’re using scraps, and constant stale chips. Y’all are too expensive to be managing this place like a dollar tree.
- DGDonald GrantDec 31, 20251.0I needed to call to talk to someone about something related to my order and the phone ai system doesnt allow you to talk to anyone. I'll just be going to Plaza Azteca down the street for carryout since customer service still matters there. Just a reminder this is a corporation not just a business. Corporations just calculate how lottle they can give you for thr most money. Im not going to keep paying for corpo slop
- RSRico SmithDec 15, 20251.0Had a pickup order so I can’t comment on anything but my food. But I’m a vegetarian because I have a bad reaction to meat products and I found a big piece of steak in my vegetarian quesadilla. So more a warning than a review to anybody else with a similar condition or has food allergies. I wouldn’t trust this location
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Hanover?
Chipotle Mexican Grill in Hanover is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Hanover?
It is located at 32 Wilson Ave, York sublocality, Hanover, PA 17331, near Carlisle Pike.
Does Chipotle Hanover offer delivery and pickup services?
Yes, Chipotle Hanover offers both in-store pickup and delivery services.
How can I place an order online for Chipotle in Hanover?
You can order online using the order URL https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
What kind of food does Chipotle Mexican Grill in Hanover serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Hanover accept credit cards and offer catering?
Yes, Chipotle provides catering services and accepts credit cards as payment methods.
How can I contact Chipotle Mexican Grill in Hanover?
You can call them at +1 717-630-9385 or email at pa.2193.Hanover@chipotle.com.
Are there any dining options near Chipotle Hanover?
Yes, nearby restaurants include Dickey's Barbecue Pit, Pho Viet Vietnamese Cuisine, LongHorn Steakhouse, Olive Garden, Buffalo Wild Wings, and Sushi Ya Asian Fusion, offering a variety of cuisine choices.
What nearby places can I visit after dining at Chipotle Hanover?
Nearby places you might visit include Target Store Hanover for shopping, Books-A-Million bookstore for reading material, and Beaver Stadium for sports events.
How can nearby transit or services help me reach Chipotle Hanover?
Nearby services like Fulton Bank, LibertyX Bitcoin ATM, and AT&T Store are close by and can assist you with financial or mobile needs while visiting Chipotle. Additionally, nearby Starbucks locations provide coffee options around the area.