Arby's

4.1
768 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
497 Eisenhower Dr, Hanover, PA
17331, United States

Hours

Reviews

4.1
768 reviews
5 stars
397
4 stars
195
3 stars
78
2 stars
36
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced slow service and order mistakes.

Food Quality

Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty floors and tables, affecting the overall dining experience.

Order Accuracy

Several customers noted frequent mistakes with their orders, leading to dissatisfaction and frustration.

Speed of Service

While some reviews mentioned quick service, many customers expressed concerns about long wait times, especially during peak hours.
  • MM
    Mommom Mommom
    Dec 20, 2025
    2.0
    Good food, waited 10-12 minutes just for fries and soda
  • SL
    Sherry Lebowitz
    Dec 16, 2025
    5.0
    I rarely stop at Arby's except for the fries but I was hungry. And I don't eat red meat so I was looking for a chicken sandwich and I found a delicious one!
  • CA
    Christen Anders
    Nov 16, 2025
    5.0
    I stopped in for dinner tonight (11-16-25) and the girl working the drive thru was veey well mannered & incredibly polite! When I got to the window, I stated how polite she was & she was thankful for the compliment & remained super polite & well mannered. Her name is Isabella & she is AWESOME!! Food was fresh & fast!
  • RJ
    Roy A. Cathcart Jr.
    Nov 10, 2025
    5.0
    I stopped in this Arby's for lunch and tried their steak nuggets with a side order of potato cakes and a Coke and the meal was excellent.
  • DF
    Daniel Feather
    Oct 2, 2025
    1.0
    Went here for lunch for myself and some co-workers 10/2/2025. Had 3 meals plus an added sandwich. Got back to work with the food, and only 3 sandwiches in the bag. So the guy who ran for the food for lunch, never even got to eat a lunch. For $40, I would expect someone to double check the order to make sure that you are not defrauding a customer by charging them money and not give them a product. Plus, the co-workers that did get to eat said their sandwiches were cold. When I have a bad experience somewhere, I just don't go back ever. Im sorry to say Arbys, you just lost a customer. This is not the first time I had a bad experience with this Arbys, but my experience was bad enough, that it will be my last trip to Arbys. No more stealing my money and not giving me food. I don't reccommend gambling your money for food here, you will lose, the house always wins.