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Arby's

3.6
(588 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1340 South Baltimore St, Hanover, PA
17331, United States

Hours

Reviews

3.6
588 reviews
5 stars
238
4 stars
135
3 stars
67
2 stars
39
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service, particularly highlighting the positive impact of the new management and staff.

Food Freshness

Customers frequently noted that the food was hot and fresh, although there were some complaints about cold or poorly prepared items.

Cleanliness

While some reviews mentioned a clean environment, others pointed out issues with cleanliness, particularly in the dining area and bathrooms.

Wait Times

Several customers expressed frustration with long wait times, especially during busy periods, indicating a need for better staffing.

Management Improvement

The new management has received positive feedback for improving the overall experience, with specific mentions of individual managers enhancing customer interactions.
  • SS
    Sol
    Dec 29, 2025
    1.0
    I drove to it but there was no Arby's sign and it appeared to be closed even though the hours said open
  • CC
    Craig Cooper
    Oct 24, 2025
    4.0
    It's great for beef sandwiches
  • JW
    Justin Walker
    Feb 20, 2021
    1.0
    Was here at 9:58 and refused service they don't close till 10:00 poor service
  • DG
    Diana Guenther
    Sep 1, 2020
    5.0
    Friendly, masked staff that gets your order right. Currently, they've got drive thru capacity. I enjoy eating at this Arby's when I'm in the area.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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