McDonald's

3.4
1862 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
746 San Souci Hwy, Hanover Township, PA
18702, United States

Hours

Reviews

3.4
1,862 reviews
5 stars
622
4 stars
384
3 stars
359
2 stars
137
1 star
360

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items and poorly prepared meals.

Positive Staff Interactions

Some customers praised specific staff members for their helpfulness and friendly service.

Cleanliness

The restaurant was noted for being clean and well-maintained by some customers.
  • SP
    Sheneka Pierce
    Nov 15, 2025
    5.0
    Shout out to the McDonalds crew morning shift afternoon shift and night shift you guys are really doing a great job. Continue the good work. Thanks for the good service you gave.
  • SS
    sage sylvester
    Nov 6, 2025
    1.0
    every time i go here they mess up the order and for get things i’ve ordered a double cheese burger and a mcchicken and 3 different occasions they’ve forgotten the mcchicken and the double cheese is a mcdouble buns are super hard and the sandwiches taste like it’s been sitting since this morning management has no clue what’s going on and the employees seem like they’re a couple fries short of a happy meal
  • SS
    Shannon e Slusser
    Oct 20, 2025
    5.0
    Pickup
  • CP
    Cody Pitcher
    Oct 10, 2025
    1.0
    This McDonald's exists only because it is the closest one to a bunch of work centers. Terrible service. Terrible at giving you the food you order. Terrible wait time because the Manager has some of the worst time and employee management skills a human is capable of.
  • BI
    Bill I
    Oct 5, 2025
    1.0
    Ordered at 11:04am and never received my order until 11:36am on Sunday 10/5. After I paid and pulled up to the next window, I was asked to pull forward and wait some more. I counted 7 cars that were behind me in line get their food and leave. When the guy finally brought my food out to the window, he shoves it in my vehicle and says "here" and then walks away.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Is the drive-thru open all day at this McDonald's?

Yes, the drive-thru operates 24/7 every day.