Dunkin'

Reviews

• KT

  Kenny Toth

  Feb 19, 2026
  5.0
  Quick friendly service. Good coffee and breakfast foods
• BS

  Bryann Siegfried

  Feb 1, 2026
  2.0
  i come to this dunkin all the time. close to home and i’ve been going there since even before they transferred to their newer location. many of their staff in the past has been amazing to deal with, but as of lately something is always wrong with my order and the customer service is highly lacking. sometimes it’s burnt bread but a lot of times it’s also the drinks. i know inflation is a thing, but im sick of spending all that money on drinks for it to be made wrong and on top of that theres always about an inch of emptiness at the top and there’s an absurd amount of ice. three sips and the drinks gone. on the occasions i’ve ordered hot matches, it is never mixed fully and i get chucked of matcha powder. definitely not worth the price. last comment i’d like to make, the staff doesn’t seem to know their menu well. i’ve had multiple times i’ve ordered a drink directly off the menu with no adjustments and it’s made completely wrong. i know they’re specials but the staff should still know how to make their limited time items. i’ve tried to be understanding because this is my go to location and it has been for so long, but i hate spending money on things im not paying for. to me these don’t seem like accidents when every single time it’s something wrong.
• MM

  Maude Moore

  Jan 1, 2026
  1.0
  Did not have a good experience ordering through drive-thru. Received my drink and Munkins and was asked to drive up and wait for the sandwich. After 10 minutes of waiting …drove back to the drive-thru and I was given someone else’s order, so I had to go in and get an update on my order. As they did not have the bread for the sandwich ordered, I requested a refund. Got my refund, and no apology was offered until I requested it. It was delivered very weakly. I observed lots of staff just waiting around. The drink and food are good, but the customer service is not.
• JW

  Joe Watkins

  Dec 31, 2025
  2.0
  My bill was $10.04 and I gave the counter guy $20.25 and the drive thru guy $10 he said he had no pennies. I think everyone needs retraining and given math test every month before work.
• SS

  Stephen Halleck (SHalleck)

  Dec 28, 2025
  2.0
  I ordered donuts and a Peppermint Mocha. I got the donuts and 2 black coffees with whipped cream on top. I'm not sure when a peppermint mocha started to mean a black coffee but my kids did not enjoy them.

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