Wendy's

3.6
1803 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
15 Daves Way, Hamburg, PA
19526, United States

Hours

Reviews

3.6
1,803 reviews
5 stars
670
4 stars
420
3 stars
282
2 stars
126
1 star
305

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude employees, and poor management, leading to a frustrating dining experience.

Food Quality

Many reviews highlighted cold, overcooked, or poorly prepared food, with some customers experiencing food safety concerns.

Cleanliness

The restaurant was frequently described as dirty and unkempt, with reports of unsanitary conditions in both the dining area and restrooms.

Positive Experiences

Despite the negative feedback, some customers praised the freshness of the food and friendly service during their visits.
  • KH
    Kristina Holt
    Jan 5, 2026
    1.0
    Every single time my son asks for Wendy's after he gets out of work at 9pm. Their "system" is conveniently down. How many times a month, week, or day does this happen??? Also seems like every time they get busy this happens also. I was there tonight at 01/05/2026 @ 9:11pm and surprise system was down and we were told it would take at least 20 minutes for them to get it running.
  • HK
    Heather Kilgore
    Dec 30, 2025
    5.0
    Everytime my family and I go every employee is so sweet and they always make sure we have enough sauces as my daughter is a sauce-aholic!
  • SM
    Scott Miller
    Dec 15, 2025
    1.0
    I received food poisoning here on 12/13/25 from a Baconator sandwich. I had horrible vomiting almost 6 hours to the time that I ate the sandwich. I called to let someone know, but didn't seem to be concerned.
  • JB
    Jojo Bo
    Dec 7, 2025
    1.0
    Employees were so rude, place dirty and un kept, employees were actively arguing with each other not creating a welcoming atmosphere. I think this establishment needs better training and how to treat customers and each other absolutely unacceptable.Also the drink machine was not working and the cashier was so unbelievably rude while people are trying to order.
  • MK
    Mary Jo Kreischer
    Nov 11, 2025
    3.0
    I got the $5 biggie bag and the chicken nuggets were overcooked. The burger was cold and the fries were also overcooked. I ordered a caramel crunch frosty and it was watery with very little crunchy candy pieces in it.

Frequently Asked Questions About Wendy's

Is Jetson Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Hamburg, PA?

The drive-thru at Wendy's Hamburg is open daily from 6:30 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.