Multiple customers reported long wait times, incorrect orders, and unprofessional behavior from staff.
Food Quality
While some customers enjoyed the food, others noted declining quality and issues with undercooked items.
Pricing Concerns
Many reviews mentioned that the prices were considered high for the quality of food offered.
Staff Friendliness
Customer experiences with staff varied, with some praising friendly service while others reported rudeness.
Location Hours
Customers expressed frustration over inconsistent hours, particularly when the location closed earlier than expected.
AA
arch aragon
Nov 17, 2025
4.0
Before we shopped for winter clothes, we stopped by Charley’s Philly Steaks because we were starving and it was freezing when we arrived at Grove City. The sandwich I ordered was really good I even finished the whole thing. I also liked their fries. Their chicken was good too, although not all the flavors were my favorite. Overall, it was a nice stop before shopping and the food definitely hit the spot.
SM
Savannah McIntyre
Nov 5, 2025
2.0
Horrible service.. just point blank!
BB
Ben
Aug 3, 2025
1.0
My order took forever to make, the lady at the register, doesn’t have a clue, the manager is rude and unapologetic for their lack of inventory, and lack of efficiency. Do not recommend going there ever!
MM
Moe
Aug 3, 2025
1.0
Drinks had no ice as they were out!!! Waited at least 30minutes for my order to be made as only one cook! No one speaks good English so they are hard to understand. When I rejected the warm pop, they gave me with no ice. A second worker came to verbally attack me as to why I did not understand the lady taking orders, who didn’t speak English, ridiculous how do you blame customers for your poor planning and lack of efficiency, I will never go there again!!!
Frequently Asked Questions About Charleys Cheesesteaks
What are the standard operating hours of Charleys Cheesesteaks at Prime Outlets Grove City?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery or drive-through services?
No, Charleys Cheesesteaks at this location does not offer delivery or drive-through services as all are closed.
Can I order takeout or pickup from Charleys Cheesesteaks at Prime Outlets Grove City?
Takeout and pickup services are currently not available; the store is closed for these options at this location.
Where is Charleys Cheesesteaks located in Grove City?
It is located at 1911 Leesburg-Grove City Road, Space #30, Grove City, PA 16127, USA.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Does Charleys Cheesesteaks have an online menu or ordering system?
Yes, you can view their menu and order online at https://order.charleys.com/menu/prime-outlets-grove-city/
Which popular restaurants are nearby Charleys Cheesesteaks if I want to explore more dining options?
Nearby options include Arby's for fast food sandwiches, Villa Fresh Italian Kitchen for Italian cuisine, China Max for Asian dishes, and Dairy Queen / Orange Julius for ice cream treats.
Are there any coffee shops near Charleys Cheesesteaks where I can grab a drink?
Yes, Joe Maxx Coffee Company is located nearby, offering a great spot for coffee before or after your meal.
What shopping options are available around Charleys Cheesesteaks at the Prime Outlets Grove City?
The area features a variety of stores including Puma for sportswear, Zales Outlet for jewelry and bridal items, Brooks Brothers Factory Outlet for designer clothing, and Sunglass Hut for eyewear.
How can knowing nearby locations like Grove City Premium Outlets improve my visit to Charleys Cheesesteaks?
You can conveniently combine shopping at Grove City Premium Outlets with dining at Charleys Cheesesteaks, making your visit more enjoyable and efficient.